Meredith LodgingReviews of meredithlodging.com

The home sunset point was beautiful & location awesome. Had a couple issues we got there and no coffee maker, dirty hand towel in master bath. They did bring a coffee maker the next day. They also delivered toiletries after we arrived. When we checked out about an hour after leaving I realized I left my hair volumizer in top drawer of master bath and I called immediately but still two moths later haven’t heard from anyone and I have reached out at least two more time. So cleaning service isn’t the best. I think it’s safe to assume someone stole my volumizer.

I'm an owner, and was interested in listing with Meredith and was working with a local representative, but we haven't gotten very far: - Their agreement is written extremely in their favor, as one would imagine of a corporations legal agreement. However I've also seen agreements that aren't like that, so it is a choice. We requested some minor changes but never received a response. It's concerning to sign a long term commitment like this, with a company where if there's a policy question or issue it can't be addressed by the local person and has to be escalated up a VP type chain and then there's no response. I worry of having a problem and then it always having to be escalated and then never getting responses. Having to move the wheels in a big company is a way big companies can just ignore things. - The agreement is very cryptic and incredibly short single sentence regarding fee's, what they are for and who gets them (do they go to Meredith or the owner). The fee's charged and who they go to are not precisely enough described so then there is danger of being re-interpreted to suit whatever future situation I might have a fee disagreement about. Meredith adding fee's, increasing fee's to become profit centers, etc is kind of just 'open', based on how the agreement is written -- this is an industry wide issue as far as I can tell. Long agreement, two cryptic and vague short sentences about the ongoing recurring fee's that will be happening in each rental. I find these agreements put lots of language into corner cases, but the regular recurring matters that will happen all the time with every rental session such as rent and fee's are written in shockingly short language -- where then whatever happens the party could say 'see there it says' 'meredith collects all fee's on behalf of meredith' or what have you. - They have false advertising to owners, their brochure to owners states: "Meredith Lodging Management Fee - What’s Included?" "Full house clean after each guest stay" This is written clearly, and if you read this literally, it can only mean one thing. In contrast to their claims, they charge the guest a cleaning fee, so this is not by definition included in the management fee if they also charge the guest a fee. I called Meredith Lodging about this and spoke to a person in charge of the market in my area, they had a lot of circular talk around it and said they'd escalate it and I'd get a call back and I never did (the pattern). I also brought it up to the other Meredith person locally I was working with but they ignored the question. - I asked for a breakdown of fee's that will be charged to guests when renting our property, so there is transparency, and was told this would be sent to me, however I've never received this information. One of the grifts in this industry is the manager loading up fee's onto the guest which they don't revenue share with the owner, increasing your price in the market. Making the cleaning fee a profit center, or other fee's. I want to see all that before signing a term agreement which speaks of these things in vagaries. Most agreements say that the manager will pass on expenses to the renter, which implies its the actual expense. But the manager will never tell the owner their actual cleaning, damage insurance, etc expenses and can really make that up, so its important to find out what will be charged to the tenant on a recurring basis -- 'if someone was to rent today, what would they see on the quote'. One of the challenges I've had with managers thus far is they set false expectations with the owners upfront and then do not live up to the expectations set. It's really important to have a good agreement for *both sides* and a responsive company, because THERE WILL be issues with any real estate engagement and there has to be a way to resolve issues or at least reach a decision maker.

The location was great for my friend’s birthday celebration in Leavenworth, however there was no hot water for our morning showers, which was a miserable experience and a huge disappointment. We stayed in the Valhalla condo for two nights in late-February, when outdoor temps were 17-22 degrees, and it would have been wonderful to start the day off with a nice hot shower. There are three side-by-side condos on the same floor, all managed by Meredith Lodging. It appears they all share one hot water heater that doesn’t have adequate capacity to supply enough hot water for all three occupied units! Considering I paid $250 per night, I was very displeased. It felt like we were staying in a budget hostel. I left a message for the owners and they never responded.

We stayed here March 25 for 2 nites. I am so sorry to say, but the home is in desperate need of attention. The glass awning above the front door is about to lose more glass, and if a person is standing under it, they could be decapitated. The woodwork, and walls are beat up. Upstairs carpet is very stained. The toilet seat downstairs is about to come off! The back deck looks unsafe, and rotten, and not enough support. I honestly think this could cause casualties if there were a collapse. I contacted Meredith, and all they would do is issue me a 100 dollar credit, on another visit. This seemed so insignificant, compared to the 750 dollars I spent for 2 nites to take my family here, and I was so embarassed by the condition of the home.

the house was nice though I was upset to find out that the "wood burning fireplace" that I specifically looked for online; I was told the week before that they only allow duraflame logs which do not give off heat. Also the wall heaters in each room were antiquated and didn't heat accurately; so we ended up turning it to 50-55 most times to get it to turn off. The kitchen was well stocked. The beds were comfortable. Though there was no hair dryer and I didn't bring one. Good location to walk to town and the beach. No BBQ.

The house was very nice for the most part. The carpet in the living room was very dirty - spots everywhere. The back door did not lock. When we requested them to come out to fix, they did. Then it stopped locking again. There were clothes left in the downstairs bedroom by another party. The dryer kept shutting off after about 2 minutes. Had to continually restart it to dry our clothes. The cable never worked. Asked for a discount and reported all of these issues, with no response from management.

We recently stayed at one of the Meredith properties on the Oregon coast.. while the home was nicely decorated, the general upkeep and maintenance was sadly the pitts! Hot tub was filthy and masked by over chlorination, hot tub cover was disgusting, pots and pans were less than desirable to use for cooking. We bet the throw rugs, and blankets hadn’t been laundered in many ,many months. All of this was due to poor property or owner management. We enjoyed our stay with family we hadn’t seen since the pandemic but rather disappointed at the lack of attention to important details every rental should have. We’ve had rental properties in the past and would NEVER overlook these important details when offering our place to guests. Items overused need replacing regularly,

We booked our week stay in 15 Pole House in March 2021 and the trip was in July 2021. At the time we decided to splurge to get a roomy house, with a hot tub, bikes, etc. At the time we reserved the house it said the hot tub was OOO but we figured it would be fixed in four months time. We found that not to be the case. The home itself also did not look like it did in the photos, and while there were six bikes, three of them were for children and one of the remaining three adult bikes had no working front brakes. The home did not appear to have had a good cleaning in quite a while as there was pink scummy type build up around the edge of the main bathtub that could be scrapped off with your nail. The microwave was dorm room sized as a bag of popcorn could barely pop all the way. Meanwhile, there was a range/hood microwave (at least the box of one, we didn't pull it down to take a look) above the washer and dryer. The TV/DVD combo in the bunk bed room wasn't working. The bunk bed itself was unsteady/shaky and that was a concern as our young boys used them. We definitely would not have let our bigger/older kids use them. There were light bulbs out in the hall and the dryer is on it's last leg as we would have to dry a load a couple of times to get it completely dry. We texted Meredith Lodging to make them aware of a few of these things when we first got there and their reply was a thanks for letting them know and to let them know if we came across anything else. We ran out of toilet paper that last day and there were only eight of us that ended up making the trip while the house was supposed to sleep ten. The hot water also only lasted a couple of people at a time. Considering the number of people the house can hold, we expected a larger tank that would cover more of us. We paid close to $5,000 for our weeks stay and it definitely was not worth it. We could have saved a couple thousand for a house that was probably in better condition with a working hot tub and for sure a few thousand less if we'd opted for a house that didn't provide a hot tub at all. To say we were disappointed considering how much we spent, would be an understatement. If a hot tub is not working for over a month, it should not be included in the listing at all as that is misleading given most would expect a fix by then. The eclectic décor may be quaint, but that, the lack of cleanliness, and the other things noted here is not worth the amount we spent and I cannot recommend this particular home to anyone unless the cost is reduced by at least a $1,000 or more. I will end this review with a few positives: it had WiFi, Netflix, a working dish washer, the oven and fridge looked somewhat new, close proximity to the SHARC and came with SHARC plus passes, and it appears they are slowly remodeling bits of the house as the main floor bathroom seemed to have updates in progress.