Bad
Based on 579 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop online for shooting supplies, reloading, airguns, gunsmithing, rifle scopes, ammunition and hunting gear. Extremely competitive prices, great sales, huge in stock product selection, same day shipping, legendary service, passionate NRA supporter and family owned.
MidwayUSA (midwayusa.com) has 579 customer reviews on Folks Told, with an average rating of 1.9 out of 5.
579 approved reviews, newest moderated first
Cxrxs
There company sucks cock I ordered a magazine on the 19 of March and it’s the 22 of March mind you I paid $18.99 for next day shipping and it’s still not here don’t recommend paying for shipping if it’s gonna take its time
Online S.
THIS PLACE WILL CANCEL YOUR ORDER FOR NO VALID REASON, ONE DAY BEFORE IT IS SET TO ARRIVE. AWFUL CUSTOMER SERVICE. VERY UNPROFESSIONAL. STAY AWAY! BBB will be contacted***
Henry K.
I ordered a buffer tube assembly but it came missing the buffer. All attempts to get a buffer are met with form letter responses. An exchange is not possible as the product is not longer available. It looks like I can get a credit back but this whole experience has been negative. I won't do Midway again unless they come through. Then I'll change this review.
Raul S.
Wish I could give no stars. When I pay for an item and I am told when it will arrive, I expect it to arrive. Now I find out that they ship via UPS, then transfer to our local USPS geniuses. My package has been sitting in my town for two days and I cant seem to get an update. All the people at Midway are too busy, USPS are morons and UPS wipes its hands clean after the transfer. What a joke.
Ron
I have purchased an ATN thor HD scope and an ATN Binox 4K and absolutely love it, great pricing, better shipping, and unbelievable quality, I will definitely be using MidwayUSA for my future ATN optic needs.
Annette P.
Very disappointed. My husband has been doing business with these guys for a while now.He ordered a part for his gun. . Part went on sale the next day. Was told it was too late to cancel the order at the higher price and reorder it at the cheaper price. Same part. They would not do a price adjustment either. Said he could return it but then he would incur the shipping cost to return the higher-priced one losing more money. Not a way to keep customers coming back.
Dick W.
Super slow shipping.
Scott T.
Absolutely terrible company!!! I placed an order with Midway on the 15th of January, it's now the 23rd and nothing. I live 4hrs away, one more time 4 HOURS AWAY from their shipping facility. I tracked the shipment, nope nothing today. I've called Midway twice on this order and they can't help me, I need to wait longer before they can give me a refund. After checking with the shipping companies, UPS &USPS, I found out it's the way Midway ship's packages, by mule, blind, and a thorn in one hoof. A fat person walking thru a cactus garden, at night, barefoot, and naked could get it here faster. I can make an order from the four corners of our country and receive it in 3 day's. Midway has the worst customer service and policies in the industry. I sent the president Matt Fleming an email, well you guessed it, no response. Bottom line is, you want to be talked to like your stupid? Order from Midway. You want to be lied to? Order from Midway. You like dealing with the worst customer service? (that's what they call it) Order from Midway. Worst company in the industry, I will never use Midway again, and voice my opinion to everyone I know.
