Average
Based on 129 reviews
Mindfuleve3.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reconnect to YourMind, Body and Spirit! Become a better you every day with Mindfuleve Membership. Be a part of the most passionate community and access transformative courses & live events for every aspect of your life.
Mindfuleve (mindfuleve.com) has 129 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
129 approved reviews, newest moderated first
Consumer
Extremely prompt and qualified response on requests
Reply from MindfuleveJan 27, 2025
Hi there, Thanks for sharing your experience! I’m happy to hear our Support Team responded quickly and handled your request so well. Let us know if you ever need more assistance! Best regards, Lina Kohl Customer Support Lead at MindfulEve
Michael Ne E.
Louise attended to my query very efficiently. Outstandingly clear and helpful communication to outline all the benefits of the cost which made it an easy decision to buy. In a world of faceless robot's this was refreshing!
Reply from MindfuleveJan 27, 2025
Hi Michael, Thank you for your fantastic feedback! I’m so glad Louise from our Support Team could assist you clearly and efficiently. It’s wonderful to hear that her support made a difference. 😉 If you ever need help again, we’re just a message away! Best regards, Lina Kohl Customer Support Lead at MindfulEve
Augusta De L.
Eu comprei um curso de 0,99 $ e vi que no “pack” vinha um trial que se eu não cancelasse seria cobrado anualmente 129,99$! Foi um susto, mas imediatamente enviei o e-mail Pedindo o cancelamento e eles prontamente e com muita atenção cancelaram e me asseguraram Que esse valor não será cobrado. Espero que assim seja! Mas no geral a assistência ao cliente foi impecável
Reply from MindfuleveJan 21, 2025
Hi Augusta, Thank you for your feedback! Rest assured, your request has been handled, and no additional charges will be made. If you need anything else, feel free to reach out. Best regards, Lina Kohl Customer Support Lead at MindfulEve
Victor O.
SCAM. Paid 0.99 USD for the trial and a few days later they are trying to charge 149 USD from my card. I cancelled the anual subscription plan right after paying the trial as I knew they would charge me, but even after cancelling they tried to steal my money!!! I have proof that I cancelled my subscription!!! But they are thieves and don’t care. For the past 2 days Stripe is sending me 5 emails a day saying that Mindfuleve is trying to charge me. AVOID GIVING THEM YOUR CREDIT CARD DETAILS AT ALL COST.
Reply from MindfuleveJan 15, 2025
Hi Victor, Thank you for your feedback. I see that you purchased a course for $0.99 and also joined the MindfulEve Plus plan, which includes a 7-day trial. After the trial period, the annual subscription charge of $149 is applied, as clearly outlined during the purchase process and in the confirmation emails you received. We do not store your credit card details. Payments are processed securely through a trusted payment provider. If you need help managing your subscription or have further questions, please contact us via WhatsApp at https://wa.me/15557081901 or email. Best regards, Lina Kohl Customer Support Lead at MindfulEve
Murczko G.
SCAAAAAM!!! They will never return you the money! Classic scammers! No 14 days money back guarantee! How can we bring this people to justice! This is not right!!! Conversation with them: "Unfortunately, as the subscription has already been active and services have been available, we are unable to process a refund in this instance. However, we’d be more than happy to assist you in managing your subscription settings to ensure it aligns with your preferences going forward. If there is anything else we can assist you with or if you have further questions, please don’t hesitate to let us know. Thank you for your understanding. Best regards, Louise, customer support manager"
Reply from MindfuleveJan 14, 2025
Hi Murczko Gabriel, Thank you for your feedback. We understand your frustration. However, we want to clarify ыthat the terms of the 7-day trial and subsequent subscription were clearly stated at every step of the purchase process, including during checkout and in the email confirmations sent to you. I can see that you purchased a course at a special price of $0.99 instead of $49 and also joined the MindfulEve Plus plan, which included a 7-day free trial. The trial offered a 7-day free full access to our platform and was followed by an auto-renewal subscription, as explained during the checkout process. Regarding your concern, I can confirm that your refund has already been processed, as noted in our email correspondence. If you have further questions or need assistance managing your subscription, please don't hesitate to reach out again. Best regards, Lina Kohl Customer Support Lead at MindfulEve
Maiu F.
They stole 240 AUD from my card and claimed I signed up for a membership which I didn’t then I reached out to customer service to demand a refund. They seemed very understanding and told me that the refund have been processed and it should be in my account from 1 to 3 days but it’s been 7 days and still NOTHING. Absolute Scam. I WANT MY REFUND!
Reply from MindfuleveJan 15, 2025
Hi Maiu, I want to clarify that during your purchase, the conditions for the 7-day trial and the subscription charge were clearly presented on every step. We also sent emails notifying you about the trial period and the upcoming payment. As outlined in our terms, subscription charges are non-refundable once the trial ends. Your subscription has already been canceled, and no further charges will be made. If you have any additional questions or need further assistance, please contact us at [email protected] or WhatsApp: https://wa.me/15557081901. Our team is available to assist you. Best regards, Lina Kohl Customer Support Lead at MindfulEve
Cristian “.
I had a great experience with Louise, (a corporate support manager) in cancelling my membership. Mindfuleve offers a monthly membership, and that particular benefit does not apply to me. For people that are looking for several programs I can see how they can benefit from it. Anyways I was very pleased with the support service, highly recomend it
Reply from MindfuleveJan 21, 2025
Hi Cristian, Thank you for sharing your feedback! I’m glad to hear that Louise provided excellent support! Best regards, Lina Kohl Customer Support Lead at MindfulEve
Zoltán
Great customer service (thanks Louis) that responded very fast to my request 🙂
Reply from MindfuleveJan 21, 2025
Hi Zoltán, Thank you for your kind words! Best regards, Lina Kohl Customer Support Lead at MindfulEve
