Great
Based on 664 reviews
Minebrick4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations.Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price.We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Minebrick (minebrick.com) has 664 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
664 approved reviews, newest moderated first
Ayoub
75 Euro gezahlt, 15 Euro damit die Lieferung früher kommt. Lieferung kam nie an. Ich hatte mich mehrmals gemeldet, und es kam jedes Mal die selbe Antwort, dass ich meine Adresse wieder angeben solle, was ich dann tat. Es sollte auch am 13 Februar erscheinen und wurde erst am 3 März ca. geliefert und dann zurückgeschickt. Ich habe mein Produkt nie erhalten. Keiner konnte mir helfen.
James C.
The service is outstanding. I had an issue with my order (due to a family members mistake) and Minebrick can through and made it right. I really appreciate when a business cares about their customers.
Zsolt K.
Useless customer service and not following customer service and sales regulations. Partner ordered two figures before 2-3 weeks before Valentine’s Day, and received just before march. When asked, they claimed it’s with the distributor, where’s they have sent the confirmation a day before the item arrived. Figures not even close to the one pictured, my partner is very disappointed! Not happy with them at all! Asked for refund numerous times, always comes up with some totally random excuse. We offered to send them back, no answer. Currently seeking legal action against them, avoid avoid!
Reply from MinebrickMar 8, 2025
Thank you for reaching out to us and bringing your concerns to our attention Edina. We apologize for any inconvenience you may have experienced with our service. We will reply to your email and solve the problem for you.
Juan T.
We were gifted some figurines and seemed to have misplaced some of the building instructions. The representative Amy from the company responded quickly and sent us new instructions with no questions asked! 10/10 customer service!
Michael B.
The product was exactly as advertised and the service is personalized and professional!
Deij
I’ll start with the “worst” part of my experience, which was that my order was delivered about 2 weeks later than intended- truly I don’t care about that, just glad it was updating me and did eventually arrive. The rest of my experience was incredible. For 1, the discreet packaging was fantastic, 2. Such cute packaging under the discreet packaging, 3. It’s a small thing, but I really love the bags the bricks come in. So many places just do what Lego does and this is similar but the attention to detail is unmatched. 4. The instructions were AMAZING. I don’t say this lightly, I build Legos of all kinds and different brands, these are hands down the best instructions I’ve ever had. Clear, quick, digital, and it allows you to rotate pictures so you can get a full picture of what to do. Above and beyond. 5. I’ve said attention to detail already but it needs a point of its own. My purse was incorporated in my final rendering- MY PURSE!!! Also a few of the more detail oriented pieces were assembled separately so that I didn’t confuse them in the other pieces- INCREDIBLE. Overall, this was a wonderful experience. I didn’t read reviews on this company until after the fact (because I was looking to share my positive experience) and wow, Reddit is so mean to Minebrick, but I will definitely get another set. Also a super reasonable price!
Raquel P.
Very helpful
Ismael I.
Totally recommended! They even sent me a missing piece.
