Excellent
Based on 384 reviews
MMarine Online Inc4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MMarine is one of the fastest growing online retailers for boat supplies.We specialize in providing an extensive selection of products at competitively reduced prices. MMarine is committed to customer satisfaction, our team is highly qualified to answer any question about what is best for your boat and your budget. We’re available online 24/7 to assist you with any inquiries. Our mission is to be the best online retailer in the boating industry providing high quality products at the lowest prices.
MMarine Online Inc (mmarineonline.com) has 384 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
384 approved reviews, newest moderated first
beck P.
just bought a boat and it is completely amazing, but it was shipped too late on that day (((
Reply from MMarine Online IncOct 6, 2022
Hello Beck, although your review reflects your experience with a different company; we'd be more than happy to assist you with any parts, supplies or accessories you might need for your new boat!
Daryl G.
I'm always a bit leery about ordering an expensive item from a company or someone I don't know. So, I called them to talk with them about my needs for a 12v RV refrigerator, and the refrigerator I was looking at on their website. The person who answered the phone was knowledgeable about the products, when the item would be shipped and the expected delivery date. When there was a delay from the manufacturer, I received a call letting me know about the delay. Frankly, I can't say enough about their customer service. They are at the top of my list of companies to do business with in the future.
Reply from MMarine Online IncOct 6, 2022
On behalf of the team here at MMarine Online, I would like to thank you for sharing this superb review about your experience with us Daryl! Your review means a lot to us and we appreciate you taking the time to provide us with your feedback. We’re grateful to hear you value our efforts towards ensuring your satisfaction, as our primary goal here at MMarine is to ensure that every customer have a 5-star experience! Please don’t hesitate to let us know if we can be of assistance to you in the future, we appreciate your business and look forward to being your trusted source for your marine needs for many years to come! Thank you again for choosing MMarine Online
Bill D.
Only place I found that had what I needed!
Reply from MMarine Online IncOct 3, 2022
Hello Bill, thank you so much for supporting us with your 5-star review! We appreciate your business and helping to share the word about us. We’re here for you anytime!
Brian H.
Great service with quick follow up of order and shipped in a timely manner. Arrived with excellent packaging.
Reply from MMarine Online IncSep 23, 2022
Thank you so much for taking the time to share your 5-star experience at MMarine Online. We take pride in knowing our customers are happy and satisfied with their shopping experience from start to finish. I'll let the team here know to keep up the excellent work. Thank you again for choosing MMarine, we appreciate your business!
Frederick
Product came on time and was what I expected
Reply from MMarine Online IncSep 21, 2022
We greatly appreciate your kind review and rating Frederick! Thank you for choosing MMarine Online, we look forward to your next visit with us!
Justin A.
Scam company. Ordered a trolling motor remote because they were supposedly the only ones with it in stock. They switched my receipt to show a different item (the one I was avoiding) and said it was my fault. I've ordered this part 6 times from various retailers in the past 5 years and I know the one to avoid. The one they sent doesn't even match the price on there website for the item shipped but it did match the item I wanted. They offered to take it back with a 25% re-stocking fee and would mail out a check. Wouldn't trust that in a million years from this company. They also told me it was my fault for not calling them to make sure.
Reply from MMarine Online IncSep 23, 2022
Hello Justin, We take full pride in ensuring complete and total customer satisfaction and your feedback is important to us. You mentioned the item in your order being switched upon purchase; however, as your order was self submitted, it would be impossible for us to have switched an order which you submitted. Immediately following the submission of your order, a confirmation email of the purchase was sent to you on 9/7 at 4:43pm where the details of the order including the item you purchased were outlined. If the item you ordered was incorrect this would have been the ideal opportunity to have notified us of the incorrect part. In addition, prior to an order being shipped there was yet another system generated email sent on 9/8 at 2:10pm, again the details of the part we shipped were outlined. Needless to say, there were ample opportunities for you to have contacted us prior to receiving the incorrect part you purchased. Perhaps, this error could've been avoided had you notified us immediately after the purchase or prior to shipment that you had ordered the incorrect part. Furthermore, according to the tracking information, you received your order on 9/12 at 2:22pm yet you didn't notify us of the incorrect part until 9/13 at 12:41pm. We would have been able to easily adjust and correct your order to suit your requirements but without being notified prior to shipment, that you ordered the incorrect part unfortunately we were unable to predict your requirements. Our policies are fair and flexible as is our level of customer service, we stand by our policies and as noted on our website any returns are subject to a 25% restocking fee.
Jennifer P.
I had never heard of this company before my order, and had concerns about working with a new vendor. The customer service was such a wonderful experience! They got my item shipped fast, made themselves available any time to answer questions and get my order placed correctly, and I PROMISE I will use them again, and recommend to others.
Reply from MMarine Online IncSep 13, 2022
We greatly appreciate you taking the time to provide us with this wonderful review Jennifer and we’re grateful to hear that you value our efforts towards ensuring your satisfaction. We appreciate you being a customer of MMarine Online and helping to share the word about us. We’re here for you anytime and look forward to your next visit!
Gardner G.
Easy to order, incredible fast delivery!
Reply from MMarine Online IncSep 13, 2022
Thank you so much for taking the time to share your 5-star experience at MMarine Online. We take pride in knowing our customers are happy and satisfied with their shopping experience from start to finish. I'll let the team here know to keep up the excellent work. Thank you again for choosing MMarine, we appreciate your business and look forward to your next visit with us!
