MobileFun.comReviews of mobilefun.com

Reply from MobileFun.comJan 12, 2018

Hi Thank you for taking the time to write your feedback, I can see that our Customer Service has contacted yourself, and are sending you a replacement screen protector. We hope this has restored your faith in us.

Reply from MobileFun.comJan 9, 2018

Hi Thank you for your feedback, we are sorry to hear that you have not received your order - please can you email us with the subject header TRUST PILOT, so we are able to look into this for you?

Reply from MobileFun.comDec 28, 2017

Hi Thank you for your feedback, we are sorry to hear that this has happened. Please could you contact us again with the title as Trust Pilot so we are able to look into this further for you? Kind Regards Customer Service Mobilefun LTD

Reply from MobileFun.comDec 20, 2017

Hi Lara, Thanks for taking the time to provide a feedback regarding your experience with an order placed with us and we are really sorry to see it was not a positive one. We do, understand your frustration with the situation however, we did, though my colleagues Jordan, send you an email on 08.12.2017 that sounded like this: 'Hi Lara, The reason why I am emailing you is regarding your order for the following item:52794-Parrot MINIKIT Neo 2 HD Bluetooth Hands-free Kit,42319 Olixar AquaFonik Bluetooth Shower Speaker - Blue &42321 Olixar AquaFonik Bluetooth Shower Speaker - Pink I am sorry to advise but due to the Dangerous goods shipping act, DHL is no longer able to ship any batteries or power banks to our customers overseas. For this we are very sorry, I can issue you with a full refund on this item or you could swap this item with something else from our site for the same cost. Please remember that we cannot ship batteries /power banks or anything that comes with a battery, please reply to this email if you would like to change your order or have a refund. Once again we are sorry for any inconvenience this has caused. Thanks in advance. Kind regards, Jordan H Customer Service Specialist' ...and we were waiting for your instructions regarding the order. I will assume that you don't want it anymore and I will process a full refund asap. Please allow 3-5 working days for the transaction to be cleared with your bank. Please accept our apologies for any inconveniences this situation might have caused. Should you need any further details please contact us via [email protected] Thanks for understanding.

Reply from MobileFun.comNov 17, 2017

Hi, Thank you for taking the time to give us a review. We are happy that you are satisfied with the service provided.