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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customer Jean G.
Jul 23, 2024
Everything was so easy to accomplish.
Everything was so easy to accomplish.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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customer
Jul 23, 2024
My review
Customer service was helpful setting up account.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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William L.
Jul 23, 2024
Noel did a great job.
Noel did a great job. Very knowledgeable and low pressure.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Kathleen K.
Jul 23, 2024
The customer service representative…
The customer service representative was very helpful and polite, helping me to understand the product and how I would use it.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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topflakids21
Jul 23, 2024
Terrible products
Terrible products, don't work, not worth what you pay!! You call them with a problem, they never return calls, they act like they are shocked something went wrong, then they just say ok we can cancel your service!! This company is in Boca Raton Florida.. Just want to get all they can from people and live the high life with no consequences!! These are elderly people they are dealing with.. Choose another company!!
Reply from MobileHelpJul 26, 2024
We received your review and we are sorry to hear that you are not happy with the equipment you received. We see that this would be your first time with our products. It seems like you have not yet had a chance to speak with our Technical Support team about this concern. We do offer different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
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Denise K.
Jul 23, 2024
Excellent customer service from Mark.
Excellent customer service from Mark.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Margaret G.
Jul 23, 2024
Matthew was excellent at answering…
Matthew was excellent at answering questions. Was available when I had a questions. The docusign was difficult but I finally figured it out. I look forward to using MobileHelp!!
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Arrenia T.
Jul 22, 2024
Kaden was very patient and explained…
Kaden was very patient and explained the services. If i had questions he was happy to answer. I called back and requested him and he got right to me. His calming nature was very reassuring to me. He did not pressure me in anyway allowing me time to think and decide what was best for my family.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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