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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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David S.
Jul 5, 2024
Professional and courteous on the…
Professional and courteous on the phone. Samantha was a pleasure to work with.
Reply from MobileHelpJul 8, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Steve
Jul 5, 2024
The only life alert company that was…
The only life alert company that was immediately responsive - thank you!
Reply from MobileHelpJul 8, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Mariana K.
Jul 5, 2024
My docusign experience has been…
My docusign experience has been terrible. It’s causing a barrier to me receiving my fall protection device. What you’re asking for is totally unacceptable. Please just send my pendent.
Reply from MobileHelpJul 8, 2024
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Please know that the delay in signing the Docusign document will not delay the shipping of your equipment. We see that the order was shipped last week and is slated to be arrive on 7/8. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score.You can reach us by dialing 877-827-6207 Option 3. Thank you for being the most valued part of our MobileHelp family.
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Donald A.
Jul 5, 2024
A Company for the Individuals Concerns, I feel relieved
I felt at ease as soon as Patrick started speaking to me on the Phone, I think I will be pleased with the Help I get from Mobile Help
Reply from MobileHelpJul 8, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Eric W.
Jul 4, 2024
4466011208106951
4466011208106951
Reply from MobileHelpJul 8, 2024
Thank you for sharing your feedback!
Report
Bree P.
Jul 4, 2024
Very Useful Services for Elderly People
The woman named Donna in customer service was really nice and helped me through my process simple and easy. I am really pleased with my results.!!! I look forward to my new service for my grandpaw now I can keep an eye on him at all times & not be so worried.!!! I truly recommend MobileHelp.!!! 100%
Reply from MobileHelpJul 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
customer
Jul 4, 2024
Great customer service
Great customer service. always willing to answer question's and fix the problem
Reply from MobileHelpJul 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
Ellen G.
Jul 4, 2024
Scott was very detailed
Scott was very detailed, outlined everything, asked and answered questions so we could understand! Great employee
Reply from MobileHelpJul 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report

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