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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Calvin S.
Jul 1, 2024
They explained everything great they…
They explained everything great they were very nice
Reply from MobileHelpJul 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
Sharon N.
Jul 1, 2024
My sister slipped off the bed and went…
My sister slipped off the bed and went to the floor. Mobile sent help within minutes. We are so grateful we chose this company.
Reply from MobileHelpJul 1, 2024
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Report
Margaret O.
Jul 1, 2024
Our contact person was very thorough…
Our contact person was very thorough and patient. He was helpful in explaining things and never pressured us to make a decision.
Reply from MobileHelpJul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Terry G.
Jul 1, 2024
Scott was very informative and answered…
Scott was very informative and answered all my questions.
Reply from MobileHelpJul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Jeff C.
Jul 1, 2024
Scott represented his company well
Scott was very personable and credible. He clearly explained how the equipment and service works.
Reply from MobileHelpJul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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customer
Jun 30, 2024
I’ve canceled within an hour and…
I’ve canceled within an hour and haven’t received confirmation of that. Please put $$$ back into my account! Get back to me asap
Reply from MobileHelpJul 1, 2024
We received your review and we apologize for any issues you have experienced at the time of the order. Our accounting team was able to further review the account and assist with the cancellation. The account has been cancelled and no further action is required. In the future, if there is anything we can do to help keep you or a loved one safe, we would be more than happy to welcome you back into our MobileHelp family.Please let us know if you have any additional questions. You can reach us by dialing 877-827-6207 Option 3 for Customer Service. Representatives are available Monday - Friday from 8AM to 8PM and Saturday from 9AM to 6PM EST.
Report
KEO
Jun 30, 2024
Process of signing up went very…
Process of signing up went very smoothly.
Reply from MobileHelpJul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Patricia T.
Jun 30, 2024
Noel was was patient with us
Noel was was patient with us. was easy to hear and understand. he covered everything
Reply from MobileHelpJul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report

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