Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Karen
The two men I spoke with on the phone (Michael and Samuel) were courteous and helpful. The process was all very smooth.
Reply from MobileHelpJun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
JN
Paula Was very helpful in answering my questions and concerns about the system She is a great salesperson and I feel like she genuinely cared about my parents and their well being 5 stars isn't enough
Reply from MobileHelpJun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Pantonacci
We spoke with three different representatives, Bill, Samantha and Stewart. All three were great and guided us on what we felt we needed. They assisted us with decisions and were very patient explaining the products to us.
Reply from MobileHelpJun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
The representative was very knowledgeable and helpful. I did not feel forced or obligated to purchase a device.
Reply from MobileHelpJun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
mary T.
right now as I just purchase the device. ..I am wearing it everyday. I feel secured with it on. this is a new experience for me to wear it. the only thing I am concerned about it I accidentily hit it unintentionally .. I know I should hold it for 5 seconds and call out cancel , false alarm and the device will stop. that is all I can say about this at the present time,
Reply from MobileHelpJun 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Patricia D.
They understood what I needed and explained how much it would help
Reply from MobileHelpJun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Alice S.
Paula was amazing on the phone. Excellent customer service!!
Reply from MobileHelpJun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Reva B.
Kind and helpful
Reply from MobileHelpJun 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
