Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
David G.
My rep Rick was very professional and courteous. There was no pressure to buy and he called me back immediately. He explained all the plan options and gave me good advice as to which product was best for my mother
Reply from MobileHelpMay 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Donna
Didn’t work I’m sadden to learn that I cannot use your device here in the Western Maine mountains as the signal is not strong enough to transmit a call. The pendant is also a bit heavy and lanyard thick— not very ‘stylish’
Reply from MobileHelpMay 31, 2024
We received your review and your feedback is important to us, as we are constantly working to provide our customers with the best experience possible. We're sorry to hear that our system did not fit your needs. We would be happy to discuss alternative systems that may better suit your needs. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family
Michael H.
answered all my questions about the products and pricing. was friendly.
Reply from MobileHelpMay 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Madonna
Easy to reorder
Reply from MobileHelpMay 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Linda S.
Thorough explanations of options. Was patient with questions we had and those questions were answered to our satisfaction.
Reply from MobileHelpMay 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Christine
Spoke to Samantha. She was very knowledgeable and listened to my concerns. She was patient even when I asked for information to be repeated. She didn't rush through our conversation and sent back up emails with the information I requested. She's an asset to your company indeed!
Reply from MobileHelpMay 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Albert was polite and very knowledgable.
Reply from MobileHelpMay 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Karen T.
Very helpful, friendly people.
Reply from MobileHelpMay 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
