Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Robert L.
Scott was very helpful in getting the specifics in place via email. All information was provided. I did find one concern with Mobile Help. I got repeated calls about my initial contact for information from multiple salespersons which was annoying and unnecessary.
Reply from MobileHelpMay 28, 2024
Thank you for your comments. If you ever need us, please don’t be afraid to reach out.
Gary R.
Scott was great to work with on this’d transaction.
Reply from MobileHelpMay 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Harry
Your sales person was quick, efficient and thorough.
Reply from MobileHelpMay 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Jonathan
Calm, clear, competent agent.
Reply from MobileHelpMay 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Linda Z.
Aaron was very professional but caring at the same time.Explained everything to me, making sure I understood everything.
Reply from MobileHelpMay 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
B. P.
Traveling this holiday weekend and not getting a good signal. Green light flashing.
Reply from MobileHelpMay 29, 2024
We received your review and we are sorry to hear that you are not happy with the equipment you received. It seems like you have not yet had a chance to speak with our Technical Support team about this concern. We do offer different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Steve M.
Easy setup. Fast
Reply from MobileHelpMay 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Rozalind H.
Operator was very informative and patient. Was not pushy that’s why I called him back to order after a 2 mo. Delay.
Reply from MobileHelpMay 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
