customer
Ease of the entire experience. Ease of set up
Ease of the entire experience. Ease of set up
Reply from MobileHelpSep 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customer
Ease of the entire experience. Ease of set up
Reply from MobileHelpSep 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Overall good but the customer service representative failed to inform me about the $50 restocking fee and the 3 month obligation. He said if we didn't like it we could return it for free. So that's no entirely true.
Reply from MobileHelpSep 28, 2024
We received your review and we certainly apologize for any misunderstanding at the time of your order. This is not an experience we want any of our customers to have, and your feedback helps us improve. If you ever need us, please don’t be afraid to reach out.
David
Responsive, professional and helpful!
Reply from MobileHelpSep 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Helen Joy S.
Finding out about Mobile Help was easy and the process of ordering went smoothly. I'm still learning why my light flashes and whether it is because I may have fallen or a battery issue. I hope Soon I will have it figured out.
Reply from MobileHelpSep 28, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out. Our Technical Support team can be reached directly at 877-827-6207.
Diana L.
Caden was a no pressure, friendly and professional salesperson. We felt comfortable making our decision literally right after our first contact. Your company is fortunate to have him!!! Side note, we had to call back and got a different salesman that encouraged Caden to benefit from the final sale. Now that is unheard of these days, so kudos to him also!! Will highly recommend your company!!! Warmly Diana Lambert
Reply from MobileHelpSep 28, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Sharon B.
I worked with Scott when ordering my equipment. Scott was very kind and nice, he explained everything about the system and how it worked. He was so patient with me when I would ask questions. Scott made my experience with ordering a pleasure . Thank you Scott for all your help . Sharon Berry
Reply from MobileHelpSep 28, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
customer
Hersh, our CSR, was outstanding.
Reply from MobileHelpSep 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer I.
Terrance out of Tampa was awesome to work with. He eased my way and was very kind.
Reply from MobileHelpSep 28, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!