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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customerjo
Apr 29, 2024
great experience very easy to understand
Stuart was very helpful very easy to understand.
Reply from MobileHelpMay 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Sharicustomer
Apr 29, 2024
The rep Nathan Carter was so…
The rep Nathan Carter was so understanding and compassionate but very professional. He explained everything and wasn’t pushy. I am young and to have to face these medical conditions is hard.
Reply from MobileHelpMay 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
Eleamor C.
Apr 29, 2024
Your personnel on the phone was very…
Your personnel on the phone was very knowledgeable and very informed, I was impressed. They did not transfer me to someone else and on and on. Great job. Eleanor Cantrell
Reply from MobileHelpMay 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Deb
Apr 29, 2024
Francine was very knowledgeable and…
Francine was very knowledgeable and helpful.
Reply from MobileHelpMay 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Thomas
Apr 29, 2024
Excellent
Excellent Service
Reply from MobileHelpMay 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
sharon S.
Apr 29, 2024
Samantha was great on assuring me my…
Samantha was great on assuring me my mom would be in good hands with mobile health.
Reply from MobileHelpMay 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Sarah H.
Apr 29, 2024
Excellent customer service was not…
Excellent customer service was not pushing at all heard all my concerns and what we could afford. I would totally recommend this company to fellow people.
Reply from MobileHelpMay 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
Donna Z.
Apr 29, 2024
A Happy Customer
I received my equipment on time with easy setup and information. The only problem . I'm petite, and l did not care for the unit around my neck. I called customer care, problem solved quickly and easily. So easy to talk to, they cared about my comfort. Love them !
Reply from MobileHelpMay 2, 2024
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score.You can reach us by dialing 877-827-6207 Option 3. Thank you for being the most valued part of our MobileHelp family.
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