Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Jessica S.
Stuart Hershey was professional and presented the product very effectively. I am a nurse practitioner and understand the importance of safety for my 92 yo mother that still lives alone. Stuart gave me the facts without pressure and I appreciate that kind of quality service.
Reply from MobileHelpApr 18, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Drew W. - McDonough, G.
Albert was the best Customer Service/Sales Rep I've experienced in a long time!
Reply from MobileHelpApr 18, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Beverly B.
Very good 🤠 experience
Reply from MobileHelpApr 18, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Albert was wonderful-- warm, kind, helpful.
Reply from MobileHelpApr 18, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Satisfied
I'm a new MobileHelp customer and feel I made a good investment by dealing with them.
Reply from MobileHelpApr 18, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customer
Lots of problems with payment (bank refused credit card and I had to call them) and now e-sign is impossible and I have been on hold forever!
Reply from MobileHelpApr 18, 2024
We received your review and we apologize for any inconvenience you have experienced with initial payment and the docusign. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.
Jo
My experience in real estate and finance for 25+ years taught me the value of excellent customer service. That which I experienced with MobileHelp was equal to my own. It is as important as the value of the item I ordered and paid the annual rate to obtain. The Safety Alert Button will be delivered in three short days and I will feel the safe protection I am seeking. My life these days wants me to keep it simple.
Reply from MobileHelpApr 18, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Sherri B.
The young man who helped me was very professional and extremely knowledgeable about the system. He listened to my concerns regarding my mom and helped me understand which device would best suit her needs.
Reply from MobileHelpApr 18, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
