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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Jacqueline
Mar 12, 2024
Very easy set up.and test run
Very easy set up.and test run
Reply from MobileHelpMar 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
customer
Mar 12, 2024
Extraordinary help in determining what…
Extraordinary help in determining what the company has to offer as well as what they can do for my family. Listened to what our needs were and matched that up with the right product/services.
Reply from MobileHelpMar 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
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customer
Mar 12, 2024
great
Edward was very helpful and explained everything to my satisfaction.
Reply from MobileHelpMar 13, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
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customer
Mar 12, 2024
Very helpful in getting things started
Very helpful in getting things started. Explained how the unit works so my 90 yr old mother could understand what she was getting and how easy it was to get signed up for the service.
Reply from MobileHelpMar 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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paul F.
Mar 12, 2024
Claire was fantastic to work with
Claire was fantastic to work with
Reply from MobileHelpMar 13, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
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customer
Mar 12, 2024
monitor (necklace) was out of home for…
monitor (necklace) was out of home for over a month and no response to see if things were working ok
Reply from MobileHelpMar 13, 2024
Thank you for your review of our service! We apologize for any trouble you experienced reaching us. Our Technical Support team can be reached at 877-827-6207 and is always happy to help. Thank you for being a valued part of the MobileHelp family!
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Claudette
Mar 11, 2024
The representative i was fortunate…Samantha
The representative i was fortunate enough to speak with, Samantha, was knowledgeable, professional and personable. She knew the product backward and forward. Samantha was patient in answering all my questions and concerns. A terrific employee!
Reply from MobileHelpMar 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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customer
Mar 11, 2024
Customer service is awesome!
Customer service is awesome!
Reply from MobileHelpMar 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report

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