Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customer Suzanne R.
Very easy to set up. Good customer support. waterproof watch, and overall a good experience Best price!
Reply from MobileHelpSep 21, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Shawn L.
My operator was very courteous and helpful.
Reply from MobileHelpSep 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Very helpful
Reply from MobileHelpSep 21, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Both Samantha and Cynthia are a tremendous asset to MobileHelp. They were courteous, very professional and answered all our questions. Highly recommend!
Reply from MobileHelpSep 21, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
customer
Answered questions promptly and completely. Was able to complete the purchase on a Saturday in about 15 minutes.
Reply from MobileHelpSep 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Ira S.
My representative was fantastic. He worked to find the right product and the right price for my needs. He explained everything to me and made sure all my needs would be met. A 5+ rating for sure!
Reply from MobileHelpSep 21, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customerm
I haven't received my unit. I was supposed to be using it by now so I suppose y'all are a scam and I report you guys. You have taken my money out of my account and still no one has sent it to me. A couple nights ago I fell and hurt myself. No unit to keep me safe and I will not let y'all scam me. Call
Reply from MobileHelpSep 21, 2024
We received your review and we apologize for any unexpected delays with delivery of your order. And we are sorry to hear about your recent fall. We wish you a speedy recovery. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are glad to see that you have since received the equipment and were able to connect with our Technical Support team for help with the setup. Please do not hesitate to contact us if you need any further assistance. You can also reach us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.
customer
Very happy with sign up process
Reply from MobileHelpSep 21, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
