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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customer
Feb 17, 2024
A well informed sales person
A well informed sales person
Reply from MobileHelpFeb 19, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Deanna Bean C.
Feb 17, 2024
Helpfulness and courtesy of…
Helpfulness and courtesy of representative on line. was very patient and repeated info when I didn't understand.
Reply from MobileHelpFeb 19, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report
Rene R.
Feb 17, 2024
Dalton w/ Technical Support did several…
Dalton w/ Technical Support did several tests on my Dad's Micro to make sure it would work properly & was set up correctly! Appreciate the help!
Reply from MobileHelpFeb 19, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Report
Sonya H.
Feb 17, 2024
The entire process was great from the cust service through the equipment set up was easy and fast without stress.
Super easy to set up and the customer service was outstanding. Very friendly.
Reply from MobileHelpFeb 19, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Report
Pam B.
Feb 17, 2024
Michael was very pleasant to work with
Michael was very pleasant to work with. Answered all my questions.
Reply from MobileHelpFeb 19, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
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Ellen A W.
Feb 17, 2024
Sales (Matthew) was excellent
Sales (Matthew) was excellent. He's the reason I purchased over other providers. Customer service on the other hand was lacking. From the noise in the background, I'm sure she worked from home. Which is ok. But her skills and knowledge were lacking. Had I spoken to her first, I would not be a customer.
Reply from MobileHelpFeb 19, 2024
Thank you for your review of our service! We certainly apologize as this is not an experience we want any of our customers to have. Your feedback is important to us and we are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Student
Feb 17, 2024
Very helpful with no pressure.
Very helpful with no pressure.
Reply from MobileHelpFeb 19, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Report
customer
Feb 17, 2024
My telephone conversation with your…
My telephone conversation with your representative Kendra was Excellent. She was full of knowledge about your company and products. She’s a great asset to your company.
Reply from MobileHelpFeb 19, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Report

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