Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Heidi B.
the agent Matt was very helpful in getting me the best item that would be useful.
Reply from MobileHelpFeb 16, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Linnet S.
The young man on the phone was very helpful he spoke well and as I have a hearing problem once I told him he was careful about speaking clearly and loud enough for me to hear him well
Reply from MobileHelpFeb 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
customer
Good customer service
Reply from MobileHelpFeb 16, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Carolyn
Paula was TOTALLY amazing! I feel 100% better about the safety of my husband when I have to run errands and he is alone. I KNOW without a doubt I have made the best decision with this company.
Reply from MobileHelpFeb 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Sam
This system seems perfect for my Mom. Paula helped me through the whole plan and explained everything clearly and easy for me to understand. I'm sure we will be much more comfortable knowing Mom has this protection.
Reply from MobileHelpFeb 16, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Paula
Bill could not have been more friendly, helpful and professional! Thank you 😊
Reply from MobileHelpFeb 16, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Gerald H.
So far so good. We’re learning how to make the most of the help items. Don’t wear the necklace to bed for example.
Reply from MobileHelpFeb 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Marie K A.
I received my equipment when I was told I would. It was easy to set up. I feel safe.
Reply from MobileHelpFeb 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
