Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Elizabeth H.
Stuart was very friendly and helpful as well as patient!! Thank you so much!
Reply from MobileHelpSep 4, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Linda Z.
Excellent service
Reply from MobileHelpSep 4, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
Matthew was knowledgeable of the system and helpful.
Reply from MobileHelpSep 4, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Walt
Ease of enrolling, helpful info on product and company
Reply from MobileHelpSep 4, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Colleen
I spoke with Scott. He was very polite and helpful. I have been looking at different security plans. I think that nearly all of the different plans started with $19.95 a month. I am on a fixed income since my husband passed away so I have to be careful with what I receive. Scott answered all of my questions and was very patient. I look forward to having this security.
Reply from MobileHelpSep 4, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Dianne A.
very polite initial call. Service yet to be seen
Reply from MobileHelpSep 4, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Jo Ann Miller M.
Terrence was gently persistent in helping us get this order placed. He was a pleasure to work with.
Reply from MobileHelpSep 4, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
Call was answered quickly and professionally. My questions were answered after a brief hold. Customer service rep was knowledgeable and took less than five minutes to answer my concern and make changes in the system.
Reply from MobileHelpSep 4, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
