Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Guest
The salesman was extremely helpful and took a great deal of time answering all of my questions. He was able to offer some great suggestions. I wouldn’t hesitate to recommend them
Reply from MobileHelpNov 27, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
customer
Paula. Was very helpful, she did a great job signing g us up
Reply from MobileHelpNov 27, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
Erin was a Great representative to work with. He was informed, clear in his communication, and pleasant. We are pleased he handled our phone call
Reply from MobileHelpNov 27, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Cynthia P.
It was such a pleasure to talk to the representative Paula. She recommended a system, explained in great detail for me. I think this is a great choice for my mother.
Reply from MobileHelpNov 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Customer Dina H.
Just another sales person
Reply from MobileHelpNov 27, 2023
Thank you for your review! We value your feedback and we want each customers experience to be outstanding. Please do not hesitate to contact us if there is anything we can do to continue to improve your experience with us. We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us! Representatives are always happy to help. We can be reached at 877-827-6207.
customer
Edward was patient and clear in communicating the information we needed to make a decision.
Reply from MobileHelpNov 27, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Oscar C B.
It will alarm fall detectored and didn't fall. The one time I did fall no alarm sounded.
Reply from MobileHelpNov 27, 2023
We received your review and we apologize for the issues you are experiencing with the automatic fall detection feature. Our Technical Support team will be contacting you to help resolve this issue and provide you with any equipment replacements needed. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
customer
Customer service
Reply from MobileHelpNov 27, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
