Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Rebecca N.
I don’t feel like I can write a real review since I’ve only had the device for a few days. The experience so far has been very good.
Reply from MobileHelpNov 24, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Paul Terry O.
I was able to tell what I needed and I was given the options. I shopped around for service and prices. Your prices were a little higher, but it was something about the way Mr. Richard presented the program that made my decision to stop shopping and buy your service.
Reply from MobileHelpNov 24, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
customerRobert H Lampie J.
They person i talk with was very helpful ,an did not try to sell me something that i did not need.So far i am very pleased with what i purchased.
Reply from MobileHelpNov 24, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
N. W.
The representative, Angel, was extremely polite and clearly explained everything. He instilled confidence in the company and the product and I now look forward to a long relationship.
Reply from MobileHelpNov 24, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Pauline
Your representative was very helpful, cordial, pleasant, and easy to work with
Reply from MobileHelpNov 24, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
I am very unhappy after opening my computer to go through my info. My name is Sally Howard. How can we do business if you cannot get that correct. My account is under the name Sally Heller. How unprofessional. Also my daughter's name is misspelled - if a person went to find her in an emergency, they would not have the proper name.
Reply from MobileHelpNov 24, 2023
We apologize for the incorrect spelling of your name. Thank you for bringing this to our attention, as it has now been corrected on your account. We value you as part of our family. If you ever have any questions or concerns please don't hesitate to give us a call, we are always happy to help.
Robin H.
Giving 5stars. They explained everything to me so I could understand it and explained it to my client so he could understand it
Reply from MobileHelpNov 24, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Pam H.
Great customer salesman. He was very informative, courteous, friendly, and cared with what he was doing.
Reply from MobileHelpNov 24, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
