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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customer
Nov 11, 2023
Professional
Professional
Reply from MobileHelpNov 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Jack K.
Nov 10, 2023
Gabriel gave us great customer service!
Gabriel gave us great customer service!
Reply from MobileHelpNov 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Report
customer
Nov 10, 2023
Gabriel explained everything so that…
Gabriel explained everything so that you can fully understand all the pricing
Reply from MobileHelpNov 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Report
Paula
Nov 10, 2023
Excellent service
Francine was very helpful in explaining programs. The process of getting my mother signed up for services was easy and I appreciate her help.
Reply from MobileHelpNov 11, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Report
Sue C.
Nov 10, 2023
Device failure
I checked out my mobile device this morning to be sure it was working. Your tech guy ran me through a lot of tests and assured me it was in good working condition. I then went to the mall and fell. The device did not work. ???? Sue Clancy
Reply from MobileHelpNov 11, 2023
We received your review and we are sorry to hear about your recent fall. We apologize for the issues you are experiencing with the automatic fall detection. Our Technical Support team will be happy to help resolve any issues. At MobileHelp we pride ourselves in providing great peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
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George T.
Nov 10, 2023
Representative Claire was very helpful…
Representative Claire was very helpful and answered all my questions. The entire process from start to finish was customer friendly.
Reply from MobileHelpNov 11, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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SEM
Nov 10, 2023
Great Customer service
Great Customer service Reasonable Price Fast Response time
Reply from MobileHelpNov 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Report
Florine S.
Nov 10, 2023
Matthew was extremely helpful and…
Matthew was extremely helpful and answered my questions. He asked me questions that I had not considered in order to help us choose the right system.
Reply from MobileHelpNov 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Report

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