Larry W.
Nice salesperson
Nice, salesman’s not pushy, explained everything
Reply from MobileHelpNov 8, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Larry W.
Nice, salesman’s not pushy, explained everything
Reply from MobileHelpNov 8, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Margaret L. B.
Samuel called me twice. I said I'd call back and I was as good as my word and I hope your service is too.
Reply from MobileHelpNov 8, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Barbara A.
The peace of mind that comes from knowing a loved one has additional help to aid them is priceless
Reply from MobileHelpNov 8, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Steve in FL shopping for M.
I had a very positive experience with Summer as I was researching "medical alert" solution for my 87 y.o. mother who lives alone. Having been overwhelmed by all the information/options online I rated my top 5 and proceeded to call and question each company while formulating a spreadsheet to help decipher all the information. Summer was very patient as I asked my litany of questions and was available to answer follow up questions in days & weeks & month to follow. She still had her notes when 4 weeks later I called to verify information and ask yet a few more questions before confidently selecting to choose MobileHelp to help ensure that my mom will be a well protected as possible in her alone time. I now await receiving the product, micro necklace, and having my mom begin using it and getting comfortable with wearing it. At this time I highly recommend MobileHelp. I think I made a solid choice and see no reason to suspect anything but positive results.
Reply from MobileHelpNov 8, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Jo C.
The service is fast and efficient. There was one false alarm and the emergency contact people sent a text but not sure why I also received a call at 5 am when my Dad had already told the person on the phone that he was fine. My Dad fell another time and the fire dept was dispatched and helped him up very quickly. I have a suggestion to only text and/or call the first emergency contact person instead of all 3 people on the list. If the first person (which is myself) isn’t available then I can contact another emergency contact person.
Reply from MobileHelpNov 8, 2023
Thank you for your comments. We are so glad we were able to be there for your father in his time of need. Know that we are always here for you when you need us. Our Customer Care team will be happy to review the false alarm with you, and make any necessary changes to the emergency profile. To reach us please dial 877-827-6207 and a representative will be happy to help. Thank you for being a part of our MobileHelp family!
Judy R.
So far the setup has gone smoothly.
Reply from MobileHelpNov 8, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Linda C.
So far this is great
Reply from MobileHelpNov 7, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
customer
Angel was professional,friendly, helpful, courteous.
Reply from MobileHelpNov 7, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!