Renee S.
Tom.
Tom, the sales representative was very helpful, knowledgeable, and patient. He excels at customer service.
Reply from MobileHelpOct 11, 2023
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Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Renee S.
Tom, the sales representative was very helpful, knowledgeable, and patient. He excels at customer service.
Reply from MobileHelpOct 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Teresa
Clear and empathetic communication. Nathan listened to my description of my mom's situation and made a recommendation that I agreed sounded right for her. He was efficient and friendly.
Reply from MobileHelpOct 11, 2023
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Ian P.
Albert was the agent who signed us up. He was very personable and easy to understand. He explained everything clearly and fully
Reply from MobileHelpOct 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Susan
The salesman on my call was extremely professional, asked all the right questions, and was extremely polite, knowledgeable and very understanding. I am pretty new at trying to navigate ways to keep my mother in her home.
Reply from MobileHelpOct 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
john L.
I was never told how help would get into my house if help was needed ,how do i call for help if i need help in another room away from from the speaker box, i don't think i can speak into the wrist band
Reply from MobileHelpOct 11, 2023
We received your review and we apologize for any inconvenience you have experienced with setup and information. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.
Anita L.
Great knowledge polite. Was able to reassure me that I had chosen the right service.
Reply from MobileHelpOct 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Fernando
Great experience! Friendly operator.
Reply from MobileHelpOct 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Miss N.
The representative was very patient and helpful in reinstating my account.
Reply from MobileHelpOct 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!