Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Jane P.
The technician patiently stayed with me while we searched for my missing Mobile Help piece.
Reply from MobileHelpSep 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Lila S.
They automatically replace my pendant periodically. I call to get it activated and mail back the old one. No problem.
Reply from MobileHelpSep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Joyce B.
Reasonable service fee, reliable services, superb.customer services on equipments and other areas. Highly recommend!
Reply from MobileHelpSep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Virginia G.
To be honest, I haven't had the need to use it all this time. I'm thankful that if I should need help, I have the ability to get immediate help.
Reply from MobileHelpSep 23, 2023
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. We are happy to know that you have been staying safe and have not had to use the system. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score. You can reach us by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.
Delores
Always polite and helpful. Knowledgeable about the job. Don’t remember when I called last, sometime this month
Reply from MobileHelpSep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Rita S.
We feel very secure with rapid response for our Mom. The one or two times she's needed yu, someone was RIGHT there.
Reply from MobileHelpSep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Lawrence P.
I haven't had to use it yet, thank God, but I know it's there if I need to
Reply from MobileHelpSep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Gary G.
They are friendly, fast and efficient.
Reply from MobileHelpSep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
