Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Robert M.
This system works great for my active 87 year father. He’s always on the go and it gives his family peace of mind that we have this security for him and us.
Reply from MobileHelpSep 17, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
E B.
Lost pendant because cord came apart. It was promptly replaced.
Reply from MobileHelpSep 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Everyone is very very helpful and I appreciate your concern for me and my name.
Reply from MobileHelpSep 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
JoAnne Coles C.
I don’t like it.
Reply from MobileHelpSep 15, 2023
We have received your review and we are sorry to hear that you are not satisfied with the coverage. At MobileHelp we pride ourselves in providing a great experience to our customers, and we are happy to see that you were able to connect with our Technical Support team today for assistance with the equipment. Please let us know if we can be of any further assistance. We want to make sure all of your issues were resolved. You can reach us directly by dialing 877-827-6207 Option 1 for Technical Support. Thank you for being the most valued part of our MobileHelp family.
Linda Q.
Paula Briggs is an excellent customer service agent. She explained everything very clearly and answered all my questions.
Reply from MobileHelpSep 17, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Holli B.
Ben was excellent - Very patient. Answered all my questions. Very knowledgeable and great to work with
Reply from MobileHelpSep 17, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customerJo Ann W.
Great associate. Very friendly and helpful as well as knowledgeable
Reply from MobileHelpSep 17, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Fred
Everything arrived on time and was simple to set up.
Reply from MobileHelpSep 17, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
