MobileHelpReviews of mobilehelp.com

Very good explanation and patience. Spoke slowly and was accommodating by doing a three way call with my mom.

Mobile Help has taken advantage of my elderly aunt. She attempted to cancel her account and the equipment was returned. When I called to inquire about why they were attempting to charge her nearly $600 when she hasn't had the service for 11 months I was told the equipment had not been received, which was odd because I am the one that actually returned it via USPS. The next day when I called again because the requested call from a supervisor did not occur, I was told that the system showed some of the equipment had been returned in October of 2022. The agent stated she wanted to speak with her supervisor to see how she could get the issue taken care of. She came back on the phone after speaking with her supervisor and then changed her statement stating the equipment had not been received. This seems to be their way to taking advantage of the frail, elderly individuals in our community. This is so disappointing that with all this population faces, there are companies out there just waiting for an opportunity to take advantage of them. While it was no doubt easy to set up the system when she received it, on the backend of their operations, there are shady practices. I urge families and caregivers to beware of this and look at the many other device companies out there with good intentions.

Fast friendly great price and peace of mind

Clear and concise information relayed with patience.

Helpful, personable

I researched several companies and this beat out every one of their competitions with pricing, discounts, customer service, and equipment. I got more for my money and can pay monthly instead of the high yearly prices.

All my questions were answered and everything arrived on time and was very easy to put to use.. I feel very comfortable and safe!!!!

Very good product. Reliable service. Wonderful customer service.