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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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chuck
Aug 31, 2023
The gentleman on the phone explained…
The gentleman on the phone explained everything well.
Reply from MobileHelpAug 31, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Debra
Aug 30, 2023
Just ordered service/equipment today
Just ordered service/equipment today. First spoke with Noel two days ago and found him to be personable and helpful. Talked with him a couple more times before signing up for your service. I have high hopes for Mobile health
Reply from MobileHelpAug 31, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach ou
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Helen L.
Aug 30, 2023
Charging it every day
Have to recharge it every day. When I first got it I did not have to charge it for about a week now it is every day. Not liking this at all.
Reply from MobileHelpSep 1, 2023
Hi Helen, We received your review and we are sorry to hear about the issues you have been experiencing with the battery life of the equipment. It seems like you have not yet had a chance to speak with our Technical Support team about this concern. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. One of our representatives will be happy to review the equipment with you and provide you with any replacements needed. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
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customer
Aug 30, 2023
Great help to get my mom set up
Great help to get my mom set up
Reply from MobileHelpAug 31, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
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customer
Aug 30, 2023
Very nice and informed customer sales
Very nice and informed customer sales
Reply from MobileHelpAug 31, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
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Jorge M.
Aug 30, 2023
David Noel
David Noel, your rep, was excellent!! Top notch costumer service. So very helpful and professional! Thank you, Mr. Noel!
Reply from MobileHelpAug 31, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
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Carol
Aug 30, 2023
MobileHelp does just what it said it…
MobileHelp does just what it said it would do. It’s easy to set up and use. I especially appreciate the FallAlert feature because my husband is deaf and does not hear me when I’ve fallen.
Reply from MobileHelpAug 31, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach ou
Report
Cheryl R.
Aug 30, 2023
very helpful
representative was very helpful and kind. made the decision very easy for me.
Reply from MobileHelpAug 31, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
Report

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