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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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HH
Aug 24, 2023
Terrific customer service…
Terrific customer service representative. Very thorough. No hard sell.
Reply from MobileHelpAug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Beverly E.
Aug 24, 2023
they act fast
sometimes i press the button by mistake, i didnt fall and a voice comes on right away, that makes me feel good and safe.
Reply from MobileHelpAug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Linda P.
Aug 24, 2023
Very friendly and professional
The sales staff was very friendly and professional.
Reply from MobileHelpAug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Susan A.
Aug 24, 2023
Very kind and helpful people.
Very kind and helpful people, no matter what the problem. Highly recommend this service.
Reply from MobileHelpAug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Karoly St. K.
Aug 24, 2023
The device took only 5 minutes to set…
The device took only 5 minutes to set up. The pendant is smaller than most and very light weight. Customer service very available and so willing to help! Love my Mobile Help set! And it's affordable at only $19.99 per month!
Reply from MobileHelpAug 25, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report
Lois S.
Aug 24, 2023
Found the fall detection a little sensitive at first
Took me a while to get used to fall detection You don't realize how many times you bend down. It tells you however when one is detected and all you have to do is push the button.
Reply from MobileHelpAug 25, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report
Janice J.
Aug 24, 2023
Agent was extremely helpful
Agent was extremely helpful, equipment was received in a timely manner and works as advertised.
Reply from MobileHelpAug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Report
Gloria H.
Aug 24, 2023
I'm like how that I be home by self and…
I'm like how that I be home by self and I would have to worry about wait for know one to help me get up. Just one touch. Once again I just want to Thank you.
Reply from MobileHelpAug 25, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report

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