MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Amilkar V.
Aug 17, 2024
Mark was very responsible and dedicated…
Mark was very responsible and dedicated to following up. He is very helpful!
Reply from MobileHelpAug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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RAM
Aug 17, 2024
No signal
No signal, equipment was in mailbox for few days, never notified , am handicapped can't walk to check mail daily. Decided to exchange it for a different model, well again Fed Ex put it my mail box. Got notification around 5, I'm in Central Time, called thr office to start machine, they were closed already. I've only got 14 days to test it and return it to get my money back. I'm sure the 14 days is almost up. Salesman added away from home service , I specifically said I did not want it. It was $155. When I called customer service it should have been just $99. Totally dissatisfied with it
Reply from MobileHelpAug 20, 2024
We received your review and we apologize for any issues you have experienced at the time of the order. At MobileHelp, your safety is our number one priority, and we want you to be covered. Please let us know if there is anything we can do to help you regain confidence, and allow us to keep you covered in the future. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 800-800-1710.
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Evelyn B.
Aug 17, 2024
I spoke with Matthew
I spoke with Matthew, he was so polite and helpful. He explained what we would be getting and which system would be better for us.
Reply from MobileHelpAug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Susan S.
Aug 16, 2024
Truthful
Truthful, kind and understanding. Nice doing business with this company.
Reply from MobileHelpAug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Jen
Aug 16, 2024
Just ordered this product for my…
Just ordered this product for my mother. Haven’t received it yet, but feeling a little less stressed knowing that it is on it’s way, so thank you!
Reply from MobileHelpAug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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ustomer
Aug 16, 2024
Samantha was very kind and explained…
Samantha was very kind and explained everything to me. She answered all my questions.
Reply from MobileHelpAug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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BRANDON W.
Aug 16, 2024
Rick did a fabulous job!
Rick did a fabulous job!
Reply from MobileHelpAug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Roberta A.
Aug 16, 2024
Knowledge and Personable demeanor of Representative
The knowledge and personality of Samuel, the representative I spoke with.
Reply from MobileHelpAug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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