Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Charlotte
Paula who sold me on the system was great and Tim who explained everything and helped me test it was very thorough and answered all my questions. So far I am very pleased.
Reply from MobileHelpAug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sharon S.
Francine was fabulous. So fabulous I’m considering working for your company.
Reply from MobileHelpAug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Ann B.
I was told there was no setup process. Turns out there is and the client doesn’t know how to do it. I’m 1500 miles away. She also fell yesterday but didn’t have the necklace on bc of the setup problems.
Reply from MobileHelpAug 19, 2024
We received your review and we apologize for any inconvenience you have experienced with set up issues and missed alerts. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon, thank you for being the most valued part of our MobileHelp family.
Karen
Very courteous service and patient when I had trouble with my charge card. Give Bill a raise!
Reply from MobileHelpAug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Barbara C.
Company did well, spoke so I could u derstand
Reply from MobileHelpAug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Ted H.
Not high pressure and extremely informative, pleasant sales consultant, very efficient… we look forward to seeing if this provides the reassurance of moms safety in the future.
Reply from MobileHelpAug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Kim
Great experience and customer service was amazing
Reply from MobileHelpAug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
I spoke with Stuart he was very informative, answered all my concerns and very patient.
Reply from MobileHelpAug 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
