customer
Helpful
Representative very jelpful
Reply from MobileHelpJul 31, 2024
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Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customer
Representative very jelpful
Reply from MobileHelpJul 31, 2024
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Betty L.
Refund please Had alert 1 week Malfunction everyday Today worst 911 responders came out after I canceled false alarm I’m going with another company Betty
Reply from MobileHelpAug 2, 2024
We received your review and your feedback is important to us, as we are constantly working to provide our customers with the best experience possible. We're sorry to hear that our system did not fit your needs, but please let us know if there is anything we could have done differently to earn a higher score. We would be happy to discuss alternative systems that may better suit your needs. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family
Pedro G.
I would give it a 5 star rating, but it was a bit confusing when I received the unit, charged it and the light went from red (needs charging) to green (completed charged) within 10 minutes, then to see the green light on the unit blinking a couple of hours later. I placed it overnight to charge and has been fine since. I have had it for approximately 3 days and I will see how it works from now on.
Reply from MobileHelpJul 31, 2024
Thank you for sharing your feedback. If you ever have any questions or concerns please reach out.
customer
Mark was thorough and answered all questions
Reply from MobileHelpJul 31, 2024
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customerBarbara S V.
The person I spoke with was very knowledgeable about the products and the program. She made my decision easy.
Reply from MobileHelpJul 31, 2024
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customer
Donna was affable and capable in telling me about the system. I have not received or used the system, so this review is based solely on the purchase process.
Reply from MobileHelpJul 31, 2024
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customer
customer serviceperson very helpful.
Reply from MobileHelpJul 31, 2024
Thank you for sharing your feedback. If you ever have any questions or concerns please reach out.
Jake
Very informative answer all my questions
Reply from MobileHelpJul 31, 2024
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