Monarch Transport Group IncReviews of monarchtg.com

Contracted Monarch to pick up car and deliver on Monday 530pm. There was a problem with paperwork with carsavvy and the deal was canceled at 6 am on Tuesday. I emailed monarch at they canceled and confirmed but charged me 150 bucks when they didn’t even contact any drivers to pick up my car. I won’t use them ever and maybe I should be thankful it only costs me 150 bucks instead of the bai and switch people are complaining about In their own reviews of this company

No communication from Monarch staff or the driver. After waiting until 5PM the day it was to be delivered, I called monarch and was given the drivers number. The driver then reported the delivery would be the next day. It did arrive the next day with no explaination of the delay. Monarch also changed the pricing I was given. Originally I was quoted 765 after a 15% discount offered via text message. The price later rose to 1125. Monarch blamed it on high diesel prices, I think it was a blatant rip off that took advantage off my situation. I have a very ill father who needed to ship the bike by a certain date to go into acute care, thus I had to accept the outrageous pricing. If I could give zero stars I would and I will be filing a complaint with the BBB. Do not give your business to Monarch, buyer beware. I feel bad for the driver, he was a recent immigrant and seemed legit- hope he finds a better employer.

The agents were very polite and professional. She made me feel secure after being scammed by another company. They met all my expectations. Will book again.

The Items did arrive safely, but they were two days later than scheduled and I paid $1000 more than Monarch originally quoted. Beware, their agreement is not a contract for service, it is an estimate for service and their paperwork allows them to increase the price. Monarch Transport Group initial booking personnel were very helpful and responsive. I signed an agreement with Monarch for $2250 to haul two snowmobiles from Michigan to California. What Monarch doesn't tell you is their agreement is an estimate of charges. They were supposed to call back within 5 days with a carrier, but they called back finally after 8 days to say they couldn't find a carrier for less than $3250. When I said I had an agreement for $1000 less they said no carrier was available for that price. I agreed, the carrier DRY RUN LLC called immediately and kept in touch during the transport process, but the driver was two days late and the trailer they were using should not have been on the road (bald tires, damage, lights not working, and Dry Run informed me they would not be using that driver in the future) I will not be using Monarch Transport Group in the future if I have items that need to be shipped.

The Monarch team was truly impressive. Great communication and timeliness. They made a rather stressful event go so smoothly. The price was fair especially considering the price of gas thanks to Trump. The driver Android Tesla was so very helpful and kind. As I said, it was a stressful time for me and he kindly assured me and I felt so much relief.

I had a good experience shipping a motorcycle. All went as expected and the motorcycle arrived on time.

I contacted Monarch transportation group to have my 40 foot 2019 Forest River wildcat fifth wheel move from Florida to Louisiana.They contracted showroom transportation company to move my fifth wheel. The company that moved my fifth wheel communicated with me was was great they were on time when they said they would be.Took my fifth wheel in one day and delivered it to site in Louisiana. The driver for showroom was by far one of the best drivers I have seen. He managed to put my fifth wheel in my driveway at my new home exactly where I want it within inches. Very satisfied with Monarch transportation company they were excellent at me informed as well as the company Showroom that transported it I would recommend Monarch transportation company to anyone!!

SCAM, STAY AWAY FROM THIS COMPANY. They will quote you price and once you sign contract couple of days later price will double. they will charge you cancelation charges even if they couldn't find you carrier.