MondressyReviews of mondressy.com

"AVOID THIS WEBSITE AT EVERY COST". I ordered 2 dresses for a wedding this weekend. Put the order in on the middle of september September as it said 12-15 shipping. After emailing several times I got a response 2 days ago saying there had been a shortage of material and my dresses were just getting produced. When I ordered there was nothing saying out of stock! Customer service is shocking. If you don't want to be ripped of, please shop from a reputable website. HARD LESSON LEARNED.

The dress is beautiful and the customer service was outstanding. 😊

Don't order from this company. I received the dress but unable to zip it. Contacted them immediately, I wanted a larger size. The response was no return. I lost $148. Very disappointing.

DO NOT PURCHASE FROM MONDRESSY UNLESS YOU ARE 100% SURE OF NO RETURN!!!!! The mother of the bride dress I ordered did not work due to color, fit, and embellishments. After several days trying to get information to return, they gave me an address in the United Kingdom to return the dress to. It was refused and returned to me. The refund I finally received was one half the expense of the dress and UK shipping. An expensive lesson learned!

I was in the market for an appropriate dress for my son's upcoming wedding. I came across Mondressy's website, and found the loveliest dress! The fit is perfect and the dress is in itself, STUNNING! I am beyond thrilled with not only with my dress, but with an exemplary company I would highly recommend!

Like the MANY others: 1) Dress was 3 different sizes (have a professional seamstress measure AND take pics) 2) Their dispute with my complaint was ridiculous with showing me a mannequin with a number on it to “prove” they had the right size. 🤦🏻‍♀️😆 3) No size tags in ANY of my garments. 4) The ordered undergarment was so small my daughter (size 0) couldn’t fit into and the tag cut AND was clearly already used prior to my opening (deodorant lines all on the inside. 🤢) 5) Like everyone else stated their customer service is rude, non-factual and thinks their “deal” percentage off of next purchase or only a fraction off of original price will be returned for a never worn dress. By their website you need a RAM number for a return (they refused to give this to me) and need to get back to them within 15 days…but they will spend 7+ days haggling with you, refuting as the customer is clearly wrong. 6) This is a scam place with poor customer service, shoddy quality dress craftsmanship. DO NOT SPEND YOUR MONEY WITH THIS COMPANY!!!!! All reviews that support them must be bots to attempt to balance the OVERLOAD OF NEGATIVE REVIEWS.

Ordered an outfit for a our son's wedding and the top and jacket fit, however, the top is 2 sized too small. Their return policy is HORRIBLE - After spending $125 I would only receive back $60 and even less after shipping to Hong Kong - STAY AWAY from Mondressy - if you live in the Orient - ok then, but anywhere else - STAY AWAY!

I believe these positive reviews for Mondressy are fake. My mom bought a dress for a future wedding and it came in a tiny plastic bag. WAS NOT THE SiZE SHE ORDERED, and it did not match what was pictured online. Feels and looks poorly made in person. She attempted to return it as soon as she got it and was denied a return. Look at their refund policy if you can find it - pretty much says they won’t return it. Especially over sizing. Update: My mom disputed the charge with her credit card company, and she is being credited by her bank. Obviously because this is a fraudulent company.