Excellent
Based on 249 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our Company has over 10 years of focusing on individual successes, which range from customer technical experiences to finances. We pride ourselves in providing a premium experience to assist customers in finding personal freedom, while planning for a comfortable future. We're excited to change the financial industry by truly focusing on the individual, instead of just their finances.After getting to know you, we customize each program to meet your individual needs. The traditional financial industry thinks of you as a number and just focuses on how to monetize your decisions. We want to know you, then we can better serve your needs. No longer are you just a number, you're a person who needs a partner to understand you and work for you.Our qualified staff of certified National Financial Educators Council Coaching Professionals work with you no matter the situation to help understand and navigate your way through the financial landscape. We assist you through your challenges and partner with you to uncover and explore new opportunities. Our certified Coaches utilize educational resources and financial partners to elevate your financial situation.
Money Ladder (moneyladder.com) has 249 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
249 approved reviews, newest moderated first
Rev Gary C B.
Stephanie & Battina were phenomenal assisting me. They gave me the information plan and simple. They were very informative and empathetic to my needs. It has been a long time since I have spoken with customer service reps that treated me with some dignity and understanding. They are the best!
Karen
I had an amazing experience. My stress level when I called was at an all time high, after speaking with heather and finding a solution I can breathe a lot easier now.
Pam A.
Bettina Mercado was amazing,friendly and very knowledgeable
Christine D.
Customer service is the most important aspect of any interaction with a company and Austin really delivers! He was articulate, caring, thorough and relatable! He answered all our questions and made us feel comfortable with our decision. He took the time to make my husband feel comfortable with the plan and informed, as well, instead of just expecting me to explain everything to him myself. I am encouraged that Austin will be there for us as we move on to a better financial future!
Adrian D.
Rudy Rossetti is an excellent representative to this company. He explained everything in detail he was kind and courteous definitely gave me a great experience with this company. Rudy Rossetti should definitely be management.
Dan
Joel was fantastic. He walked me through everything and explained all my options and answers all of my questions thoroughly.
Marisa
Jordan has been personable, easily available for us as clients with any questions we have had even after sale of loan, and thoroughly explains application/loan details. Will definitely work with him and money ladder in the future!
Donald K.
I feel so confident working with this company. The folks there are looking out for their clients. Austin is great. Reassuring and easy to talk to. He’s the man.
