Reply from Money Man 4 BusinessJan 3, 2022
Patricia McQuay signed Money Man 4 Business applicant ACH Authorization Form & Fee Disclosure and Compensation Agreement November 9, 2021. Money Man 4 Business completed & Submitted the initial SBA EIDL application on December 1, 2021. The Submission costs $2,500 if any of the clients request additional services. Money Man 4 Business hourly rate 300.00 and bill in 10-minute increments. All times are round up to the nearest 10th of the hour.
Examples of additional services are, asking for Money Man 4 Business to contact SBA or any person or entity to resolve processing or funding problems, requesting Money Man 4 Business to review financial documents before submitting to SBA, asking for suggestions or recommendation from Money Man for advice obtaining funding status, requesting Money Man to resolve subordination issues and other task that is delaying funding and Applicant request. Additional Services Patricia McQuay requested JJ Guillory to complete P 022 (document SBA requested), which the SBA required for funding. Between communications with Ms. McQuay & completing the P 022 resolution total time is 3 hours in total. Patricia Mc Quay requested Alex Garces & JJ Guillory for Money Man 4 Business to Inquiry & assist with SBA EIDL accepting her 2019 Federal Tax return.
12/3/2021 JJ Guillory called SBA DSC and discussed application # 3325110813 regarding whether Portal received the Tax return. Contacting DSC and completing the call was one hour & 40 minutes, including holding time.
12/5/2021 JJ Guillory called SBA DSC and discussed application # 3325110813 regarding whether Portal received the Tax return. From contact DSC and completing the call was one hour & 40 minutes, including holding time.
12/8/2021 JJ Guillory called SBA DSC and discussed application # 3325110813 regarding if the Tax return had been received by Portal and confirmed 2019 Tax return was accepted for processing. Calling DSC and discussing with Ms. McQuay completing the call was one hour & 50 minutes.
We achieved complete funding in 21 days. The Average file submitted for SBA EIDL takes average 6 to 8 weeks 42 to 56 days. On December 24, 2022, Ms. McQuay requested her itemized detail report. Money Man 4 Business confirmed December 31, 2021, Ms. McQuay received her itemization detail. I do not see any activity that anyone from Money Man 4 Business tried to Swindle any money. All our invoices regarding this file were paid after Ms. McQuay received her funding from the SBA. Ms. Mc Quay says JJ Guillory was very rude. Ms. McQuay was the one who used profanity to our employees, and in her emails to us (we will be happy to share those profanity emails to anyone whom request). We have been 100% responsive to all her requests, and not once did we use any profanity to this lady. We did not accuse Ms. McQuay of fraud, and if we did think there was a fraud, we would not process her application. We hate to see any of our business customers not satisfied with our services. We have all of the terms in writing and fully answer anyone questions before we start working on your file. We have been very professional, and we got the file funded faster than average (funded in 21 days). We have phone call recordings to prove our agents spoke professionally and did not treat anyone as a kid.
I encourage anyone who wants to discuss our policies regarding Invoices, charges, payments, or even this low rating to call my direct line at 888.678.2751. I'm John (JJ) Guillory, Chief Financial Officer of Money Man 4 Business or email me at [email protected]