Makoto O.
Was not able to convert to the file…
Was not able to convert to the file that I was looking for.
Reply from MoneyThumbFeb 11, 2026
Hi Makoto. Thank you for your feedback. We're sorry to hear you had trouble converting your files. Our support team is happy to help troubleshoot and get this resolved for you. Our team is able to resolve the majority of conversion issues we're alerted about. Please reach out to us at https://www.moneythumb.com/contact/ with a few details about the files you were trying to convert, and we’ll take a look right away. Thank you for giving us the opportunity to resolve this for you. ~MoneyThumb


