Monport LaserReviews of monportlaser.com

I have three Monport lasers in my shop and all perform great. Monport's lasers are a great value for the price and their online system makes it easy to track the shipping status of my purchases. Tech support is also helpful for any technical difficulties and usually respond within 24 hours.

Contacting Monport support for technical details for the laser control board for my generic K40 laser resulted in assistance to help me get my laser back online with the new board. Thank you, Monport!

It takes time to get everything working. Most of us do not have it or we do not want to take time. Everything has to work right now. I have no local dealer here. However when I need help the team at Monport always gets back to me.

Ich habe den 30 Watt Faserlaser und ich bin echt zufrieden. Preis/Leistung ist super Die Qualität ist klasse aber auch dieser Speditionsversand hat reibungslos geklappt. Werde da immer wieder kaufen, ist echt empfehlenswert.

Livraison dans les temps ! Services après vente irréprochable et compétents, toujours a l'écoute. En bref rien a redire ! Je suis satisfait de mon acquisition.

Love the machine! The program is easy to use and you can cut different materials! Im still learning but like it so far!

So I researched Lasers for quite a while and decided on Monport mostly for the price, I ordered a 80W large format, after I ordered it I figured out I could not fit it through the doorway to my shop, I emailed sales and asked if I could stop the order and get the smaller format Laser, the y said they would try, well, they made it happen, got the delivery reversed and shipped me the smaller one, a small return freight charge and done, the smaller one cot less so they credited the balance back to my CC. Some review have indicated a subpar customer service but I found this to be excellent, albeit you do wait a day usually for the response. Anyway I am a happy camper and do not write very many reviews, in fact pretty much none but thought these guys went above and beyond. Thanks to Monport

I recently purchased a CO2 laser from Monport, and the ordering process was very easy. I received my order in a timely manner. There was an issue with a missing chiller unit. I sent an email to Monoport with not high expectations given my past experiences with another laser manufacturer; however, I was hugely surprised and pleasantly pleased at the immediate and personal response I got to my query. My issue was resolved immediately and to my full satisfaction. No haggling, no back and forth…just great customer service. Highly recommend.