Average
Based on 241 reviews
Mooielight3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Browse living & dining room pendants - Free Shipping on our best-selling designs. Whatever your taste, we have a pendant light style to perfectly complement your home's unique aesthetic.As a direct lighting manufacturer, Mooielight offers an extensive collection of high-quality, gorgeous fixtures – from modern pendants and ceiling lights to elegant table lamps and wall sconces – often at significant savings compared to traditional retail prices. We achieve this by shipping directly from our workshops, bringing you stylish lighting solutions for every room without the high markups. Explore our diverse range and enjoy the confidence of our satisfaction guarantee, knowing you'll find beautiful lighting backed by dedicated customer support and free worldwide shipping on qualifying orders.
Mooielight (mooielight.com) has 241 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
241 approved reviews, newest moderated first
Kneebones
One of our lights was broken when i arrived but the team resolved this straight away. Would recomend and use them again.
Reply from MooielightApr 9, 2021
Thank you for your five-star feedback I look forward to we can work together again best regards Mooielight team
Johannes H.
I have paid a lot of money for the lamp. But Lamp never arrived. Local forwarder sended back to your place. Please return me the money. Your company wasted a lot of my time, money, you poluted the environment by just sending packages back and forward . It is very very bad.
Reply from MooielightApr 9, 2021
Order number: EV958443449CN Package status: Arrival and waiting Country: China -> Netherlands destination: From: 2021-03-30 14:55 Netherlands, [Netherlands] Arrange delivery 2021-03-29 18:46 Netherlands, has arrived [Netherlands] Delivery Bureau 2021-03-29 18:45 Netherlands, leaving overseas transit bureau 2021-03-29 18:44 Netherlands, arrived at overseas transit bureau 2021-03-29 18:43 Holland, leaving 【Netherlands】processing center 2021-03-29 08:17 Netherlands, overseas imports cancelled 2021-03-19 10:01 Netherlands, [Netherlands] Arrange delivery 2021-03-19 09:51 Netherlands, [Netherlands] Arrange delivery 2021-03-18 11:06 Holland, leaving 【Netherlands】processing center 2021-03-18 11:05 Netherlands, customs clearance for overseas imports 2021-03-01 13:15 The overseas import customs will keep it for inspection 2021-03-01 12:10 Delivered to overseas import customs 2021-03-01 12:09 Arrive at the processing center of the destination 2021-02-26 07:44 Plane arrives in port 2021-02-26 02:28 Airline departure 2021-02-25 20:42 Guangzhou City, has been delivered to the carrier for transportation 2021-02-25 16:43 Airline acceptance 2021-02-23 03:42 Guangzhou City, leaving [Guangzhou International Center], next stop [Guangzhou International Exchange Station] (transit) 2021-02-22 23:18 Guangzhou, [Guangzhou International Center] has been exported and sealed 2021-02-22 22:50 Guangzhou, arrive at [Guangzhou International Center] (transit) 2021-02-22 20:24 Zhongshan City, leave [Zhongshan Central Bureau Mail Processing Center], next stop [Guangzhou International Center] 2021-02-22 16:11 Zhongshan City, [Zhongshan Caobu Sales Department] Received and sent, solicitor: Huang Zhanming, Tel: 13425500423 ===================================== Powered by www.17track.net Your parcel has arrived at the local post office in the Netherlands on March 30 I don't understand why you don't go to the post office to get the light? We have been responding and solving your questions
Anna
I JUST WANT MY MONEY BACK!!!!!!!!! YOU CANT TRUST THAT SHOP!I NEVER EVER RECIVED MY ORDER! BUT THEY STILL HAVE MY MONEY! DONT BUY ANYTHING WITH MOOIELIGHT!
Reply from MooielightApr 7, 2021
Tracking number: 6663089 Tracking number query website: https://www.euline1.com/ Your package is still under customs inspection We have provided customs clearance information to the customs, Your parcel will soon complete the final customs clearance. Waybill Tracking>>6663089 Date and time Service location Details 2021-02-24 17:08:11 Customs inspection, not released yet 2020-12-22 18:19:44 Current station: Hungary Lehel utca, Budapest, Hungary 2020-12-18 11:10:29 Current station: Ukraine Sumy Oblast, Ukraine 2020-12-17 17:27:30 Current station: Sukhinichsky District, Kaluga Oblast, Russia 2020-12-16 09:42:10 Current station: Oktyabrsk, Samara Oblast, Russia 2020-12-14 07:27:24 Current station: Shet District, Karaganda region, Kazakhstan 2020-12-10 03:58:09 Current station: Alakol District, Almaty Region, Kazakhstan 2020-12-08 04:44:31 Current station: Alashankou 2020-12-03 18:52:26 Current station: Xinjiang, no update due to congestion 2020-12-01 09:54:02 Current station: Xinjiang, Hami 2020-11-30 08:52:03 Current station: Lanzhou, Gansu 2020-11-28 14:21:03 Shipped 2020-11-24 19:29:02 Book 11-27 train 2020-11-21 21:11:23 Ship 2020-11-17 14:42:04 on board 2020-11-12 10:26:02 Invoice received 2020-11-11 20:02:45 Receive ■By entering your waybill number, you can query the status of all links from receiving the goods to the arrival of the goods to the receiver.
Charlotte
I like the light, it took a long time to arrive but I expected this so not a problem, looks excellent
Reply from MooielightApr 7, 2021
Thanks for your patience We promise that all packages will reach their destination safely It just takes some extra time.
ruby
I wait till month to receive my parcel. never again
Reply from MooielightApr 7, 2021
Order number: EV954165682CN Package status: Signed successfully (10 days) Country: China -> Germany destination: From: 2021-01-26 09:37 Germany, 【Germany】has been completed 2021-01-26 09:36 Germany, [Germany] Arrange delivery 2021-01-26 07:57 Germany, 【Germany】arrange delivery 2021-01-26 07:53 Germany, arrived [Germany] Delivery Bureau 2021-01-26 00:10 Germany, leaving the overseas transit bureau 2021-01-25 18:26 Germany, arrived at the overseas transit bureau 2021-01-25 13:44 Germany, leaving 【Germany】processing center 2021-01-25 13:39 Germany, customs clearance for overseas imports 2021-01-23 13:47 Frankfurt, sent to overseas import customs 2021-01-23 13:46 Frankfurt, arrival processing center 2021-01-22 22:41 in transit at the transfer station 2021-01-21 06:30 Plane arrives in port 2021-01-20 20:06 airline departure 2021-01-19 08:33 Airline acceptance 2021-01-16 04:02 Guangzhou, has been delivered by the carrier 2021-01-16 03:29 Guangzhou, leaving [Guangzhou International Center], next stop [Guangzhou International Exchange Station] (via transit) 2021-01-16 02:08 Guangzhou, [Guangzhou International Center] has been exported and sealed 2021-01-15 22:50 Guangzhou, arrive at [Guangzhou International Center] (transit) 2021-01-15 20:26 Zhongshan City, leave [Zhongshan Central Bureau Mail Processing Center], next stop [Guangzhou International Center] 2021-01-15 17:36 Zhongshan City, [Zhongshan Caobu Sales Department] Received and sent, solicitor: Huang Zhanming, Tel: 13425500423 ===================================== Powered by www.17track.net One package arrived at the destination in only about 10 days Another package in transit We have been contacting you to resolve this issue.
Clarisse
No news regarding our purchase made on january..
Reply from MooielightApr 7, 2021
The following is the latest transportation trajectory We transport packages to Europe by rail. After waiting for the parcel to complete customs clearance in Europe, UPS will pick up your parcel and transport it to the destination. Before the package is picked up by UPS, you cannot check the latest shipping track on UPS's website. If you need the latest transportation track, please contact us. Please continue to wait for some time Once customs clearance is completed, UPS will pick up your package and transport it to the destination. Because the customs is still checking your package, to be honest, you have never contacted us, We have provided customs clearance information to the customs, Your parcel will soon complete the final customs clearance. Please give us some more time We need to clear customs for your package and pay import duties. [Customs inspection, temporarily not released] 2021-03-16 17:50:22 [Have arrived at the customs clearance office, in the process of arranging customs clearance] 2021-03-13 13:32:05 [To be confirmed arrival time at customs clearance] 2021-03-02 10:14:38 【Current station: Poland】 2021-02-11 11:23:54 【Current station: Brest】 2021-02-09 11:23:54 [Current station: Belarus, about 546km from Lodz] 2021-02-07 11:23:54 [Current station: Kazakhstan, about 4511km from Lodz] 2021-02-05 09:07:46 【Current station: Alashankou】 2021-02-02 10:39:29 【Delivered】 2021-01-29 10:38:18 【Book 1-29 train】 2021-01-26 15:12:10 【Shipped】 2021-01-23 08:34:37 【Shipping】 2021-01-19 13:36:42 【On board】 2021-01-19 13:36:09 【Received invoice】 2021-01-18 16:52:22 【Receipt】 2021-01-18 16:25:50
Charis H.
FRAUD website
Reply from MooielightApr 1, 2021
The following is the latest transportation trajectory We transport packages to Europe by rail. After waiting for the parcel to complete customs clearance in Europe, UPS will pick up your parcel and transport it to the destination. Before the package is picked up by UPS, you cannot check the latest shipping track on UPS's website. If you need the latest transportation track, please contact us. Please continue to wait for some time Once customs clearance is completed, UPS will pick up your package and transport it to the destination. Because the customs is still checking your package, to be honest, you have never contacted us, We have provided customs clearance information to the customs, Your parcel will be finalized for customs clearance soon. Please give us some more time We need to clear customs for your package and pay import duties. [Customs inspection, temporarily not released] 2021-03-16 17:50:22 [Have arrived at the customs clearance office, in the process of arranging customs clearance] 2021-03-13 13:32:05 [To be confirmed arrival time at customs clearance] 2021-03-02 10:14:38 【Current station: Poland】 2021-02-11 11:23:54 【Current station: Brest】 2021-02-09 11:23:54 [Current station: Belarus, about 546km from Lodz] 2021-02-07 11:23:54 [Current station: Kazakhstan, about 4511km from Lodz] 2021-02-05 09:07:46 【Current station: Alashankou】 2021-02-02 10:39:29 【Delivered】 2021-01-29 10:38:18 【Book 1-29 train】 2021-01-26 15:12:10 【Shipped】 2021-01-23 08:34:37 【Shipping】 2021-01-19 13:36:42 【On board】 2021-01-19 13:36:09 【Received invoice】 2021-01-18 16:52:22 【Receipt】 2021-01-18 16:25:50 Tracking number: 1Z7Y4R256897909353 Tracking number query website: https://www.euline1.com/ Please give us some more time. Because of Covid-19, transportation has encountered many problems. We have been replying to you and trying to solve this problem. We promise that your package will reach the destination 100% safely.
Laura
Amazing products at very affordable prices. Always answered emails immediately. Products take a while to arrive but it’s ok as the price is good. Bought 9 different ceiling lamps/ floor lamps and chandeliers
Reply from MooielightMar 30, 2021
Thank you for your five-star feedback I look forward to our cooperation again. Because of Covid-19, there have been some delays in transportation. We have been working hard to solve all the problems,
