Moon-AudioReviews of moon-audio.com

The cables I purchased were fine, just not quite a good fit for my system. I was tempted to try the next higher model, which probably would be a good fit. Frankly they seemed overpriced though. What really held me up was the Return policy. 10% is significant and higher than any audio business I've ever dealt with. Even worse, the 'free' shipping was taken out of the refund, and the 'free' shipping was FedEx overnight. I did not ask for overnight shipping. That cost me over $40! I only live 21 miles from this business. Why the hell would they think I would need a set of cables the next day at that expense. It cost me $7.40 to ship them back and that was 2 days. So over $30 was pissed away on Moon's outrageous shipping charge. $88.32 not refunded on $425 cables. Sorry that just doesn't add up, no matter how you spin the funny math! Will I ever buy from Moon Audio again? Not a chance!

First of all the AK 4000 is as thick as a brick. Not nearly a portable player. I also suspect the Android SW is not ready for prime time. I have hundred of tidal assets that won't download even though I have reformatted the card they go on. Also the 'accessories are a total rip off. A cheap ball point pen and a charger that is over priced. What has happened to this company. Leave this generation of AK alone and see if they recover. Plenty more AKs out there and plenty more Moons as well.

Back in 2024, I purchased a set of Silver Dragon IEM cables for my Shure SE535 IEMs. Shortly after receiving them, the cables leading to the connectors became severely frayed. I contacted Moon Audio and since they were still under warranty. So, I sent them back to have them repaired. Now, after very little use, the cables leading to the connectors have become severely frayed...AGAIN. This time, they're frayed to the point that they are nearly unusable. As a result, I had no other option but to revert back to the original OEM cables that came with my Shure SE535 IEMs. Although, the cables themselves were a tremendous upgrade from the OEM Shure cables, the constructions was grossly flawed. I love Moon Audio and have bought several Silver Dragon cables from them in the past, all without any issues. But this time is different. In my opinion, this was almost a waste of nearly $400.