Average
Based on 338 reviews
Moosfy3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Moosfy, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs, tumbler, blanket and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Thank you for your Support!
Moosfy (moosfy.com) has 338 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
338 approved reviews, newest moderated first
Tommie W.
Great job! Hoodie looks great and came quickly
Reply from MoosfyAug 22, 2022
Thank you so much for loving our product. Hope you can recommend our products to more people. We are very grateful for that. Doing business with you is our honor and we hope to serve you in the near future 💚
Karyn
I received my mug with a broken lid, but they apologized and sent me another one soon.
Reply from MoosfyAug 19, 2022
Hi Karyn, First of all, we deeply apologize for this unexpected purchase experience. After receiving the message that the product you received had a damaged cup lid, we immidiately contacted by our email [email protected] Please provide us with a picture of the broken lid via email so we can quickly reconfirm with manufacturer have a satisfactory compensation policy for you. We look forward to hearing from you soon.
Dawn N.
i was happy with the service and would order again and recommend to friends
Reply from MoosfyAug 15, 2022
Thank you so much for loving our product. Hope you can recommend our products to more people. We are very grateful for that. Doing business with you is our honor and we hope to serve you in the near future 💚
Elizabeth G.
It was awesome
Reply from MoosfyAug 10, 2022
Thank you for loving our product. We hope to serve you in the near future 💚💚
Rebekah B.
I never received my product. When talking with USPS they sent my cup back. Because the only thing on the package was my zip code, not even my address. I contacted help services and they said they tried to resolve the issue but I had to go to USPS directly and figured out what the problem was. When asking for a refund, they told me they will resent my cup with the updated address and postage. But I’m still waiting for the tracking number.
Reply from MoosfyAug 9, 2022
Hello Rebekah, very sorry for this undue delay. We have contacted you via email, please check your mailbox or spam. We are still tracking the status of your order so rest assured that we will resend your order and update tracking as soon as we have it.
Linda M.
Beautiful product. Just like the picture. Delivered very timely. Great gift!
Reply from MoosfyAug 8, 2022
Thank you for loving our product. We hope to serve you in the near future 💚💚
Anne Y.
Overall, I am not completely pleased with my order. Two of the insulated cups were customized somewhat acceptably, but the third one was not well done at all. I would like a refund for that mug. In addition, the quality of the cups themselves was also sub-standard. Update: the company’s reply indicated that they had responded to my initial review via email. This is not the case. The ONLY response I have received is the one that appears below this review.
Reply from MoosfyAug 9, 2022
Hello Anne, we are very sorry that the product did not satisfy you. We have contacted you via email and attached the picture of the dog you sent. Please check your email so that we can assist you in solving this unnecessary problem.
H M.
After a rocky start and having to pay a rather high ‘guaranteed delivery date’ fee, my item — which was only a greeting card! — arrived on the day requested. So quite happy in the end. Thank you.
Reply from MoosfyJul 15, 2022
Thank you for loving our product, doing business with you is our honor and we hope to serve you in the near future 💚
