Average
Based on 338 reviews
Moosfy3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Moosfy, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs, tumbler, blanket and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Thank you for your Support!
Moosfy (moosfy.com) has 338 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
338 approved reviews, newest moderated first
Samantha W.
Love the way the canvas turned out that I bought . I will definitely be ordering again REAL SOON. customer service is exceptional and I love this company!
Reply from MoosfyMar 7, 2022
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime 💌💌💌
Dear C.
The box and light in it were beautiful, the pendent itself was also gorgeous, yet the item was listed as 18k white gold plated over stainless. My wife can only wear pure white gold or pure stainless or the plated. However something was not truly either material, since only within 3 days of wearing the necklace, my wife broke out in a nasty red line around her neck and down her chest were the chain rested against her skin. Any thoughts on why? If it was truly plated stainless with 18k white gold as the plating, she would not have had that quick and nasty of a skin reaction.
Reply from MoosfyMar 7, 2022
Hello, we are so sorry for the inconvenience caused. We have sent you an email to ask you send us the photos of the necklace you received, kindly check and send via this mail. Thank you so much!
Devaki
Very nicely done.
Reply from MoosfyMar 2, 2022
Thank you so much for your lovely compliment. It is a fantastic thing for us to do more and more better things ahead 😍😍
Shawn W.
Horrible experience thus far. Ordered a necklace a week ago and haven’t received any type of eta or update and now way to track my order.
Reply from MoosfyFeb 24, 2022
Hi Shawn, we are sorry for any inconvenience caused but we had sent you the tracking email before. We have just replied to the email you sent with the tracking information attached. Please check and follow the tracking link, we cannot reveal the tracking information of any order here. Your package is expected to be delivered by this Saturday. Hope you kindly understand!
Willow C.
Who knew I could create the perfect gift for my retired friend that would feature her leading both of her horses, and the sentiment that perfectly describes her. This is a 70th birthday gift and every detail fits her to a "T". Best gift ever!
Reply from MoosfyFeb 14, 2022
Dear Willow, thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon 🤗
Carmen R.
I am beyond pleased with the item I ordered and received quicker than expected. The picture I sent had background items I did but want included but unfortunately it was the only wedding picture I had as I’d lost many pictures. I don’t know how but this company converted the image so well onto the canvas I can’t even tell there’s any other background images. I am grateful and appreciative!
Reply from MoosfyFeb 7, 2022
Dear Carmen, it is because of customers like you that we continue to improve as a business! Please come see us again soon.
Kaitlyn B.
I ordered something today and the email didn’t tell me anything accept for what I bought and the price. It didn’t have an business day number on it or a tracking number (which most normal websites do) looking through the reviews I’m nervous this is going to be a scam as I have been before and have seen scam reviews of the site. The custom sweatshirt hoodie I got, you have to put in photos, when I put the photos in, it didn’t show me how it looked on the blanket hoodie which I also am very nervous about. This has to be in by February 14th but based on the reviews it seems like the site has a lot of issues especially with tracking. I’m hoping I get what I paid for. 🤞🏽
Reply from MoosfyFeb 7, 2022
Hi Kaitlyn, we are processing your order. When it's done and shipped, we will send you the notice of shipment. Thank you for being Moosfy to shop! 💗💗
Susan M.
The Picture I ordered was wonderful, just like the picture on your site. My only issue was with the shipping. On your site there is no indication of how the items ship and we ordered the painting shipped to our vacation rental house which has no mailbox so we can't receive items shipped USPS. The post office returned our item to Moosfy and we had to reorder the picture and have it sent to a neighbor. We had scheduled a photographer in to take new pictures of the home for the vacation rental company website and was hoping that this picture would have been there in time because I love how it looks on our wall.
Reply from MoosfyFeb 7, 2022
Dear Susan, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
