Morimoto LightingReviews of morimotohid.com

Have yet to receive my full order. Sent two emails and no response. Terrible customer service.

Absolute Professionals here. Solved my problem quickly and sent me the correct parts. The old fashion Customer service you just don’t see anymore. I’m a sceptic and I’m impatient but will definitely use these guys again. Buy direct from their website, don’t waste your time with knockoffs or eBay. You get what you pay for and Morimoto definitely gives you Value for your hard earned money.

I love the appearance and quality of my XB tail lights on my 4 Runner. Unfortunately I cracked one and was eager to replace it. After speaking to customer service I was told I could not replace the lens and had to purchase a new set of lights totaling over $800 which is considerably more than I paid in 2024. I reluctantly placed the order and now own two sets with one passenger side crack. They should have single replacement lights available.

Purchased at GSMJI25 so didn't have my order number, but was in their system so process may have had extra steps but still a Good looking product, did have to file a warranty claim, representative was able to walk me through all the requirements to process a claim. Received the replacement and returned the other unit, Morimoto stuck to their word and honors their product warranty and processed my "core deposit refund" Was for the JT fender chop DLRs.

I made a mistake and ordered one light that was a blem and not returnable. Needed both lights. They were able to get me another light for the other side and get it shipped to me in a hurry. Great customer service and the lights look great on the truck.

Shipped my order quickly, respond pretty quickly through email or social media about product concerns and troubleshooting! Honored a promo for me when they didn’t have to, thats deserving of 5 stars for sure!

The quality of the 3rd brake light is excellent. I should know I'm QC at a nuclear plant. The videos on YouTube are also a tremendous help. I painted the screws black. Something Morimoto could think about to take this product to the next level.

I would give them 5 stars but I had a new headlight fail (45 days old). However they handled it very professionally & fast. Had to pay for the replacement until they received the defective headlight. I understand as im sure they have gotten burned before. Shipped replacement the same day & issued refund promptly upon receiving the defective peice. Aside from the issue i had the products are well built & performe great. Will definitely purchase from them again.