MovadoReviews of movado.com

This company specializes in and are masters the switch and bait method for sales. I purchased what was advertised as an Italian suede bag of high quality, but what was shipped to me was a shoddy inferior product that looks ABSOLUTELY NOTHING like the advertised bag and is worth no more than $10,00 tops. They also advertise that they are a US based company, but in order to receive a full refund you have to ship the item back to an address in China, and the shipping fee to China cost more than the shabby purchased bag. DO NOT purchase anything from this company they are nothing but out and out scammers.

Bought a Museum Classic direct from Movado they gave me 20% off and it was delivered in 2 days contacted customer service for sizing questions they got back to me asap, my personnel opinion great company I own 4 Movado watches they are all beautiful watches

I really loved my initial Movado watch for its styling. Regrettably the band broke on 2 separate occasions and my battery died. Realizing you are buying style over quality I only wear the watch on occasions. But decided to give them a 2nd try. In September I ordered one to a friend as a gift and order 2 more in different colors. They totally screwed up my order and after asking me to be at the house to sign for the Fed Ex package - the watches missed 4 promised delivery dates and then sent the package back to NJ. Despite promises of both a returned call, delivery of the package and eventually a refund - nothing. This might be the worst customer service I can recall ever experiencing. Clearly the watches (while attractive) are sub-quality construction. But their service is even worse. DO NOT BUY MOVADO

The watch was expensive £395.00. After a few weeks of wear the glass on the face chipped badly. The watch was not dropped or knocked. I tried to contact Movado 3-4 times through their website and got no response. I phoned them, it took forever and had to wait till they called me back. They wont repair the watch unless i pay. Sent the watch to their registered repair centre in Manchester. Im waiting now 6 weeks for a repair quote just to be told that the glass is now obsolete and they need to check with other suppliers for the glass! Rubbish customer service! Never buy from them Update: Was charged £93.00 for the repair!!!

Excellent value for a high quality, good looking watch! I own a few and I love each one. They’re affordable but look real sharp with a high end finish. Great for gifts too.

Watch with 11 diamonds 0.043 tcw(diamond 0.043tcw= $75) Swiss made watches($100-500 to make it Swiss) Stainless steel $5/kg Total $175-575. The watch I bought 1300 on sale through finance so $1600 with interest never buying from here again could of got a 1600 ring on sale with an original value of 3k and its value would appreciate over time.

Purchased a coach watch by movado. Looked pretty till you hold it. Very light and quite cheap to the touch. As it had the coach and movado names on it, I thought it would be a good timepiece. But alas,it was not. It works and keeps time when you leave it be, it works but doesn't keep time when on your wrist. Sad excuse for a watch.

Bought a brand new Movado watch for my husband for Christmas. It arrived, He was sooooooo excited, until he opened it. They sent us a damaged watch. So I worked with customer service, did what they told me, drove the watch to fedex to ship it back for repair or replace. It has been a while but they finally get back to me to say that the watch is out of stock and they, without talking to me, issued a PARTIAL refund to my credit card (which by this point is fully paid off, thank you very much). They refunded most of the watch price but kept $107 until I complained about it then a second refund for $107 was issued. Cheaters!!! Now i have a credit on a credit card, I am out all of that money until i go purchase something else on that credit card, WHAT?! Not only that but my husband now does not get the watch he was so excited about and i have a credit card overpay.. So i talk to a manager who says it should not have gone down that way (i mean I spoke to the manager AFTER speaking to a condescending customer service rep who told me in essence "too bad, so sad, deal with it") and said she would send me a 3 month promo code to hopefully get the price back down to what i initially spent, yikes. But here's the kicker, she never actually sent the promo code, she just said she did. I cannot believe Movado is this terrible.... MOVADO DID US WRONG!!! I will update once I know the final conclusion... I am hoping they fix this and mend the damaged relationship.