Great
Based on 332 reviews
The Opal Group4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mobile Notary, Online Notary & Legal Services Business.
The Opal Group (movrr.co) has 332 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
332 approved reviews, newest moderated first
Ruben G.
As a notary, I enjoyed working with Anjali in The Opal Group. The notarization went very smooth and there were no surprises. What I liked the most was the great communication throughout the signing process. Also I enjoyed the flexibility to work around my availability.
Thandi B.
My experience with the Opal Group staff was nothing but professional. I hope to work with them again in the future.
Solid Rock Notary Services L.
Anjali called and asked about my availability to assist their client. I was able to do so and followed the details provided for the assignment. When I had questions about the assignment, she was responsive and replied in a very reasonable time.
Sylvia J.
Very professional, trust worthy and came door to door in a time crunch! Highly recommend.
JAMAL K.
Prompt replying. Smooth transaction. Helpful
Chantel W.
First, I would like to say thank you for the opportunity that was provided to me to complete a notarization for the clients. Scheduling the appointment was easy as well as accepting the appointment. However, when I received the call to confirm that I will be on time for the notarization the individual who called had an attitude and was rude. When I completed the assignment, I gave customer service a call to confirm and to ensure the documents were correct before leaving the clients home. However, my questions were not answered via phone call nor text. Being a notary and using your platform for the first time, I was unaware of your process and would have appreciated more support during the appointment.
Reply from The Opal GroupApr 21, 2025
Hello Chantel, Thank you for taking the time to share your feedback, and we sincerely appreciate you completing the notarization assignment. We’re truly sorry to hear about your experience, especially as this was your first time using our platform. Our goal is always to provide clear communication and reliable support to all of our notaries. We take concerns like yours seriously and are currently reviewing the interaction you mentioned during the confirmation call to ensure we’re providing respectful and courteous communication at every step. Additionally, we understand how important it is to feel supported during an assignment, and we regret that your experience did not meet your expectations in this regard. Your feedback helps us improve, and we’ll be taking steps to better support notaries, especially those new to our platform, moving forward. We’re committed to making our processes clearer and ensuring that everyone who works with us feels informed and supported every step of the way. Regards, The Opal Group
Fred
During my conversation with Jeremy I specifically asked if we needed witnesses and he said no. Once we met with the gentleman that was sent out he charged an extra $30 and I had to send for my wife and granddaughter to come. The amount that was charged was due to the need for ASAP booked the appointment paid and then received a message that it would be about 30 more minutes. I would not recommend your services. Be honest and up front with your pricing, timing and services.
Lavonne
I like this company. I worked with them before and I really appreciate their prompt responses whenever I reach out to them. My only slight concern is the fee. I feel they can raise it a bit, but other than that, they're great!
