Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
James
The joy that my to loved little doggies have got out of the beds and mats that I got from MrFluffyFriend, thanks
Reply from MrFluffyFriend™Oct 28, 2024
Thank you, James! We're so happy to hear about the joy your little doggies get from their MrFluffyFriend beds and mats. Knowing they bring such happiness makes our day! 🐾 If there's ever anything more we can do for you or your pups, just let us know. Thanks again!
Paul C.
I bought my little guy a bed. This is the second one. The first one is 3 years old and almost as good as new. I got it so that he can have one to sleep in when I wash the other. This time there was no delay in postage and had it o time. Great product.
Reply from MrFluffyFriend™Oct 27, 2024
Thank you, Paul, for sharing this wonderful feedback! We're thrilled to hear that your little guy has loved his MrFluffyFriend bed for years and that the quality has held up so well. Having an extra bed sounds like a perfect plan for those cozy wash days! We're glad that the delivery was smooth this time, and we appreciate your continued trust in our products. If there's anything else we can do to make his sleep even better, feel free to reach out. 😊
Kat
Great product! We originally ordered a medium for our over-sized cat, which she loved, but it was obvious she needed a large. So, of course, we ordered a large & gifted the medium to a Maltese friend (who only weighs 3.5 lbs) it was love at first try! So, now our cat is happy & our Maltese 4-legged furry is also happy! If you would like for your pet to find another sleeping space besides your bed, give MrFluffyFriend a try you will be amazed at how they take to this bed!!
Reply from MrFluffyFriend™Oct 26, 2024
Wow, Kat, thanks a bunch for your amazing feedback! We're absolutely over the moon to know that your big ol' kitty and your adorable Maltese buddy are loving their new snooze zones! 🐶🐱 It's so heartwarming to hear that our beds have become their favorite cozy spots. Your kind words truly mean the world to our team, and we're grateful for your support. If you guys ever need anything else for your fur babies, just give us a shout! Keep those snuggles coming!
Lorraine A.
Recently my Mr Fluffy arrived. It was shrink wrapped which made it appear small When releasing from its packaging the dog bed looked too small for my elderly beagle I complained to the company it must be the wrong size They promptly responded with information Where to find size tag How the wrapping can effect the size I followed their notes on how to get the bed to restore it's size My old dog loves the bed and sleeps contentedly every night Thank you Mr fluffy Lorraine A. Nsw 2452
Reply from MrFluffyFriend™Oct 26, 2024
Thank you for your kind review, Lorraine! 🫰 We're thrilled that your elderly beagle is enjoying the bed so much! It sounds like you did a fantastic job helping it expand fully after unpacking, and we appreciate you giving it a chance to reach its cozy shape. Knowing your beagle is content every night in their new bed brings us so much joy. If you ever have more questions, don’t hesitate to reach out! 🛏️🐾 Best wishes
Deborah
My dogs love their beds. The only problem is that the delivery takes quite awhile to be delivered.
Reply from MrFluffyFriend™Oct 26, 2024
Hey Deborah, Thanks a bunch for telling us what you think! It's super awesome to know your dogs are totally digging their beds—that's like, the best news ever for us! We get it, the wait for them to arrive can be frustrating, but we really appreciate you sticking with us. If there's something you need or if you've got questions, just hit us up! Take care and have a great day! 🌟
J9ofhmb
This is a legit company. The order was quick and complete. The product seems to be of quality. The product does run small.
Reply from MrFluffyFriend™Oct 24, 2024
Thank you so much for your kind words! We're thrilled to hear that you had a quick and complete ordering experience and that you’re pleased with the quality of the product. We appreciate your feedback about the sizing, and we’ll keep that in mind for future improvements. If you have any more questions or need assistance, feel free to reach out. We're here to help! Thanks again for choosing MrFluffyFriend™!
Luisa M.
DO NOT PURCHASE THEIR PRODUCT, the quality is non existent, is horrible, poorly made and there is zero cushion to their pillows, this is a scam and customers should report this business.
Reply from MrFluffyFriend™Oct 24, 2024
Hey Luisa, Thanks for reaching out about your worries! It's really not cool that you're dealing with some product quality troubles, and I totally get why you're upset. The good news is, our customer service team is already on the case, helping you out via email. It'd be great if you could hit reply and keep the conversation going there so we can sort things out more smoothly. Your opinions truly matter to us, and we're all about making sure you're happy with what you bought. So, if there's anything else you need or any other problems pop up, just let us know! Take care, and talk to you soon, hopefully with some good news!
Mrs T S.
We have 3 dog beds from this company, one of our dogs, a nine year of old lab, simply would not let us change his old bed, he would sleep on the floor or sofa for days in protest until we gave him his old bed back, we wasted so much money on beds he would not use! But when we gave him a MrFluffyFriend anxiety relieving dog bed, with a little bit of encouragement he used it, and now he always sleeps in his bed, not on the sofa anymore! He's not spoilt, but he now has one upstairs and one downstairs! Our other lab loves his bed too! Highly recommend this company and products!
Reply from MrFluffyFriend™Oct 22, 2024
Hi Mrs. T Smith! Wow, thank you so much for your wonderful review! We’re absolutely thrilled to hear that your old lab has finally found comfort in his new MrFluffyFriend anxiety-relieving bed! 🎉 It sounds like you’ve created the perfect cozy spot for him, and we love that he now has a bed both upstairs and downstairs—what a lucky pup! We appreciate your recommendation and are so glad to have you and your furry friends as part of the MrFluffyFriend family! If you ever need anything or have more stories to share, we’re all ears! Wishing you and your dogs lots of cozy snuggles! 🐾🫰
