MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™Reviews of mrfluffyfriend.com

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2.9

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Based on 11,886 reviews

MrFluffyFriend™2.9

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About MrFluffyFriend™

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!

MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.

Also known as: mrfluffyfriend.com
Website: mrfluffyfriend.com
Category: Pet Stores
Listed on Folks Told: 2026

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MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Maria M.
Apr 26, 2024
Disappointed with my item
Disappointed with my item , returned it and haven’t received my refund as of now!!
Reply from MrFluffyFriend™Apr 26, 2024
Hey Maria, Thanks for reaching out! We're truly sorry to hear about your disappointment with your order. Rest assured, we're already on it and actively looking into your refund status. We understand how frustrating it can be to wait, and we're committed to resolving this for you as quickly as possible. Hang tight, and we'll get it sorted out ASAP! Best regards, Sarah Team MrFluffyFriend™
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Aberford
Apr 24, 2024
Thank you for resolving the problem…
Thank you for resolving the problem with the doughnut bed! Bess is very happy🐶
Reply from MrFluffyFriend™Apr 25, 2024
That's pawsitively fantastic to hear, Aberford! 🐾 We're thrilled that Bess is loving her Anxiety-Relieving bed now. Happy pets make our day brighter! If you ever need anything else, just give us a woof or a meow, and we'll be here to help. 😊 Best regards, Sarah Team MrFluffyFriend™
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Sari
Apr 24, 2024
Geen enkel contact mogelijk!!!!!!!
Ik wil mijn hondenbed terugsturen en heb al 3 maal contact opgenomen. Via het mailadres en via het contactformulier. geen enkele reactie.! Alle toezeggingen op de website zijn onzin! Ik voel mij opgelicht
Reply from MrFluffyFriend™Apr 25, 2024
Hallo Sari, Het spijt me zo te horen over je ervaring! Dit is absoluut niet het soort service waar we naar op zoek zijn bij MrFluffyFriend™. Ik begrijp hoe frustrerend het kan zijn als u probeert contact met ons op te nemen en geen antwoord krijgt. Laten we dit zo snel mogelijk voor u uitzoeken. Ik heb onze gegevens gecontroleerd, maar we hebben geen eerdere e-mails onder uw naam of e-mailadres gevonden. Wij nemen echter rechtstreeks per e-mail contact met u op. Houd vol, we maken dit goed! Best, Sarah Het MrFluffyFriend™-team
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Dawn Laing E.
Apr 24, 2024
Longer delivery time than expected but excellent customer care!
Unfortunately I had to wait much longer than the predicted 4-10 business days for delivery, however, customer service were very prompt and addressed my concerns. I was supplied with tracking information and all my correspondence was answered quickly with empathy and understanding. I understand my order had a long journey and the goods did arrive, albeit the order was split with two items coming at once and the third 3 days later. My dogs were happy with their new beds and the company did give me apologies and a goodwill gesture to restore my confidence. I would consider using again in the future, mostly because of the fabulous customer service team who genuinely care about your satisfaction.
Reply from MrFluffyFriend™Apr 25, 2024
Thanks a bunch for sharing your experience with us, Dawn-Marie! 🐾 We're truly sorry about the delay in getting your goodies to you, but we're thrilled to hear that our customer service team was able to make things right for you. It's awesome to know that your pups are enjoying their new beds! 🐶💤 We'll keep working hard to improve our delivery process, and we can't wait to welcome you back for more fluffy adventures in the future! 🌟 Sarah Team MrFluffyFriend™
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Matt C.
Apr 24, 2024
The calming bed is just what it says
We just received the calming dog bed for our Gunner and he immediately curled up in and fell asleep. I am so glad to see him relaxing instead of going crazy over the neighbor's cats. This is truly a game changer.
Reply from MrFluffyFriend™Apr 24, 2024
Thanks a bunch for sharing your experience with the Anxiety-Relieving dog bed, Matt! It's heartwarming to hear that Gunner took to it so quickly and found his little slice of relaxation heaven. 🐾 It's moments like these that remind us why we do what we do - helping furry friends find their zen zone! Here's to many more peaceful snoozes for Gunner. 🌟 Warmly, Sarah Team MrFluffyFriend™
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Fiona K.
Apr 24, 2024
Great Buy
These beds are great - never heard snoring like it ! Buy bigger if your dog has a long body.
Reply from MrFluffyFriend™Apr 24, 2024
Hey Fiona! Thanks for sharing your experience with our beds! 😊 We're thrilled to hear that your furry friend is snoozing comfortably and snoring away happily. If your pup's got a longer body, upsizing sounds like a paw-some idea for extra stretch room! Thanks for choosing MrFluffyFriend™ for your pet's cozy needs! 🐾 Sarah Team MrFluffyFriend™
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Jill I.
Apr 23, 2024
Be careful measuring.
I have the same problem as others, beware when ordering the size is much smaller. As a result I have 3 beds, and my living room is a fluffy room. Yes, they love them. During the day they go from one to another
Reply from MrFluffyFriend™Apr 24, 2024
Thanks for sharing your experience with us, Jill! We totally get how frustrating it can be when the sizing isn't what you expect. It sounds like your fluffy friends are living their best life with a bed in every corner! 🐾 If you ever need assistance with sizing or anything else, just give us a shout. We're here to help make your fluffy family's world comfier! Warm regards, Sarah Team MrFluffyFriend™
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Celia R.
Apr 23, 2024
Aún sigo esperando respuesta de alguien…
Aún sigo esperando respuesta de alguien … hace ya más de 2 semanas que hice el pedido y se ha cobrado. El número de seguimiento está mal puesto, llamo al transportista y me dice que no puede ayudarme, he escrito 4 emails y nada …. Empezamos muy muy mal, pésima comunicación y contacto
Reply from MrFluffyFriend™Apr 24, 2024
Hola Celia, Siento mucho oír hablar de tu frustrante experiencia. Entendemos lo importante que es recibir asistencia oportuna y útil, especialmente cuando se trata de tu pedido. Siempre respondemos a los correos electrónicos con prontitud. No obstante, investigaremos el motivo por el que no recibes un correo electrónico. Sin embargo, sin el número de pedido, es difícil para nosotros rastrear los detalles, pero estamos aquí para ayudar. Por favor, escríbenos a [email protected] con cualquier detalle que tengas, y haremos todo lo posible para solucionar el problema. Un cordial saludo, Sarah Equipo MrFluffyFriend™
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