MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™Reviews of mrfluffyfriend.com

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2.9

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Based on 11,886 reviews

MrFluffyFriend™2.9

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About MrFluffyFriend™

MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!

MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.

Also known as: mrfluffyfriend.com
Website: mrfluffyfriend.com
Category: Pet Stores
Listed on Folks Told: 2026

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MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Ms E.
Nov 18, 2023
Delivery on time
Delivery on time. Nice dog bed- the Viszla loves that cosy place to stay! Think about getting one for humans also ;-)
Reply from MrFluffyFriend™Nov 19, 2023
Thank you for your pawsitively delightful review, Ms. Eve! We're thrilled to hear that the delivery was on time and that your Viszla is loving their cozy MrFluffyFriend™ bed. Your suggestion about beds for humans has us wagging our tails with excitement—stay tuned for some exciting developments! 🐾 Warm regards, Sarah Team MrFluffyFriend™
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TERRY NEIL J.
Nov 17, 2023
I was a bit dubious at first
I was a bit dubious at first, but I already had two similar looking beds for our dog. Our Fluffy Friend was more expensive, and seemed to have more fluffy threads according to the photo. Nevertheless, I ordered one, so that I could wash the others. Our dog much prefers the Fluffy Friend. It came in a tiny pack, and I thought there had been a mistake, maybe I had been sent the Yorkshire Terrier size. When I opened the pack it only required a shake to adjust to 31 inches.
Reply from MrFluffyFriend™Nov 18, 2023
Thank you for choosing MrFluffyFriend™ for your dog's comfort, Terry Neil! We're thrilled to hear that your bed surpassed expectations and became your dog's top choice. Our commitment to quality and comfort is reflected in every shake-adjustable inch of our product. We appreciate your trust in us and hope your furry friend continues to enjoy the fluffiness! Best, Sarah Team MrFluffyFriend™
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JAYNE S.
Nov 17, 2023
I still haven't received the package
I still haven't received the package. It's been ordered 3 weeks ago and shipped 2 weeks ago with no sign of package. Don't order unless you have all the time in the world to receive.
Reply from MrFluffyFriend™Nov 18, 2023
Dear Jayne, we apologize for the delay in receiving your package. We understand your frustration and are actively investigating the issue. Please expect an email from us today. Thank you for your patience. Sincerely, Sarah Team MrFluffyFriend™
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Kim
Nov 17, 2023
Ordered this product on the 03/11/23…
Ordered this product on the 03/11/23 and the status just states dispatched since the 04/11. Checked Royal Mail progress and they still haven’t received it. Now I have read these reviews I am not holding out much hope of receiving it!
Reply from MrFluffyFriend™Nov 18, 2023
Dear Kim, we apologize for any inconvenience you've experienced. Our team is actively investigating the delay and will ensure your MrFluffyFriend™ reaches you soon. We appreciate your patience and understanding. We will be sending you an email to keep you updated. Best regards, Sarah Team MrFluffyFriend™
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Stefan M.
Nov 16, 2023
Vorsicht, Rücksendebedingungen vorher lesen.
Das Hundebett entspricht nicht meinen Vorstellungen. Die Bestellung erfolgte auf einer deutschen Internetseite, laut Impressum ist die Fa. in den Niederlanden eingetragen. Zurückschicken soll ich die Ware nach China. Ich weiß nicht, ob das überhaupt rechtens ist. Die Versandkosten übersteigen den Warenwert. Mir wurden 15% Nachlass angeboten, wenn ich die Ware behalte. Ist das das Geschäftsmodell? Ich denke, das ich das Kissen an den Verkäufer zurücksende, denn mit ihm habe ich den Kaufvertrag geschlossen.
Reply from MrFluffyFriend™Nov 17, 2023
Lieber Stefan, wir bedanken uns für Ihr Feedback und entschuldigen uns für die Unannehmlichkeiten, die Ihnen entstanden sind. Unser Ziel ist es, die Zufriedenheit unserer Kunden sicherzustellen, und wir nehmen Ihre Bedenken ernst. Wir werden Ihnen eine weitere E-Mail schicken und Ihnen umgehend bei der Lösung dieser Angelegenheit behilflich sein. Wir schätzen Ihr Geschäft und sind bestrebt, die Dinge für Sie in Ordnung zu bringen. Mit freundlichen Grüßen, Sarah Team MrFluffyFriend™
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Kate
Nov 16, 2023
MrFluffy Friend or an off-brand?
FIRST...for those of you rating these poorly...did you by chance order them from MediPups? I did that at first and waited and waited and waited and eventually got a bed with NO padding. Basically a blanket with an edge. I had written to MrFluffyFriend to ask why my order was so delayed only to be told I had not ordered with them. Same look of bed - MAJOR difference. Polite and prompt customer service so... Now I have 2 of the MrFluffyFriend beds and the pups are VERY happy. Ordering another for another spot in the house.
Reply from MrFluffyFriend™Nov 17, 2023
Thank you for sharing your experience with MrFluffyFriend™ beds, Kate! We're delighted to hear that your pups are very happy with the beds, and we appreciate your kind words about our polite and prompt customer service. If you ever need assistance or have further inquiries, feel free to reach out. We look forward to serving you and your furry friends again soon! Best regards, Sarah Team MrFluffyFriend™
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Teri L.
Nov 16, 2023
My dog is absolutely in heaven With his…
My dog is absolutely in heaven With his new bed. I put it on top of his old bed because it was not as big as I thought it was going to be. I ordered the XX large because I have a big dog. I thought it would have been more fluffy. It took a little long to come but it finally got here. It is nice and soft and he is happy that's all that matters.
Reply from MrFluffyFriend™Nov 17, 2023
Dear Teri, we're delighted to hear that your furry friend is enjoying the MrFluffyFriend™ bed! We appreciate your feedback and apologize for any confusion regarding the size. We're thrilled that your big dog is happy and comfortable—it's what we strive for. Thank you for your patience with the delivery, and we hope your dog continues to have heavenly naps on his new bed. Warm regards, Sarah Team MrFluffyFriend™
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Jack
Nov 16, 2023
Really cosy bed for 2 Chihuahuas
Bought a medium sized bed for 2 Chihuahuas to share - they both love it. It's become their new favourite spot. I have tiled floors that get pretty cold in the winter and this bed really helps create a cosy sleeping place for them. Recommended!
Reply from MrFluffyFriend™Nov 17, 2023
Dear Jacki, we're delighted to hear that your two Chihuahuas are enjoying their MrFluffyFriend™ bed! Creating a warm and cozy spot for pets is our goal, and we're thrilled to be a part of your furry friends' new favorite sleeping place. Thank you for recommending us! Sarah Team MrFluffyFriend™
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