Poor
Based on 11,886 reviews
MrFluffyFriend™2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
Sarah K.
The bed is beautiful but my dog will not even step into the bed. My cat loves it!
Reply from MrFluffyFriend™Jun 10, 2026
We’re really glad to hear your cat is enjoying the bed, Sarah. 🐱🩵 Some pets do take a little more time to adjust, especially when it comes to new sleeping spots, so it’s not unusual that your dog is still unsure while your cat has already claimed it 😄 We hope your dog warms up to it soon and discovers how comfortable it can be 🐾
Susan G.
Wanted to share sincere appreciation to Mr Fluffy Friend for their customer service in backing their product and in taking the time to listen to my feedback. In support of complete customer satisfaction, due to a sizing error, I was refunded and grateful to have been able to resolve the problem. Thank you.
Reply from MrFluffyFriend™Jun 9, 2026
Thank you so much for sharing your experience, Susan 🐾 We’re really pleased we could listen to your feedback and resolve the sizing issue for you. Making sure everything feels right for both you and your pet is very important to us, so it’s great to hear you were happy with the support and outcome. We truly appreciate your kind words and support 🩵
customer
My dog loves it and it is very well made!
Reply from MrFluffyFriend™Jun 8, 2026
Thank you for your kind words! 🐶💙 We’re so happy to hear your dog is enjoying the bed and that you’re pleased with the quality. That means a lot to us!
Ellen C.
This is my second purchase. My Labrador retriever loves her bed!
Reply from MrFluffyFriend™Jun 8, 2026
Hi Ellen, Thank you for your continued trust! 🐾 It’s always a joy to hear when returning customers are just as happy the second time around. We’re delighted your Labrador retriever loves her bed! 🩵
Cathrine B.
I have bought many products from Mr Fluffy and everyone is even better than I thought. My dog Izzy has 3 beds now. I couldn't resist buying her the sofa, with sides and back. She was on the bed before it had fully inflated .. she loves it, fell asleep. It's so soft too. My cat is starting to eye off Izzy's bed when she was busy waiting for her dinner. So I may have to buy a small size. They are great quality and Izzy loves her new bed Thankyou again Mr Fluffy. From Cathie Brown and Izzy.
Reply from MrFluffyFriend™Jun 6, 2026
Cathie, thank you for such a wonderful review! 🩵 We love hearing that Izzy couldn't even wait for the sofa to fully expand before claiming it as her own. The image of your cat keeping a close eye on the bed made us smile too — it sounds like there may be another happy customer in the household soon! Please give both Izzy and your cat some extra cuddles from us.
Kyle D.
The online product content is good, ordering process is easy. The communication regarding order shipment and delivery was very good. The orthopedic dog bed is of good quality and our dog likes it.
Reply from MrFluffyFriend™Jun 6, 2026
Thank you, Kyle. It's great to hear that everything from browsing to delivery went smoothly for you. We put a lot of effort into making the entire experience easy and transparent, so it's rewarding to know both you and your dog are happy with the orthopedic bed. 🦴
Angie
I was so excited to get this bed i bought the Extra large there is only 2 small pillows so half the bed has cushion what is going on here i paid $179 for nothing
Reply from MrFluffyFriend™Jun 6, 2026
We’re sorry to hear that you’re disappointed, Angie, and we understand your concerns regarding the product. We’ve checked our system, but unfortunately, we are unable to locate an order or any previous communication with our support team using your first name alone. To help us assist you properly, we kindly ask you to double-check your order confirmation email. If your purchase was made with MrFluffyFriend™, please contact us directly at [email protected] so our team can look into this and help resolve the issue for you as quickly as possible. If the order was placed with another company, there is a possibility of confusion with a similar store name, and we kindly ask you to ensure the review is placed on the correct seller page. We’re here to help and look forward to assisting you. 🐾
Kunde
Mein Hund liebt es und er ist tiefenentspannt!!! Soooo tolles Bett!!
Reply from MrFluffyFriend™Jun 6, 2026
Vielen Dank für Ihre tolle Rückmeldung! 😄 Es freut uns riesig zu hören, dass Ihr Hund sein neues Bett so liebt und darin vollkommen entspannt ist. Genau dafür wurde es gemacht – für gemütliche Ruhepausen und süße Träume.
